To help dealers better meet the expectations of their customers and of their workforce, Reynolds and Reynolds executives authored a number of whitepapers last year that offer strategies and practical steps dealers can take to deliver a more rewarding experience to their customers and to their employees. On Wednesday, Reynolds recapped five offerings that might […] [Read More]

Coming on the heels of another successful educational boot camp for new and veteran operators, the National Alliance of Buy-Here, Pay-Here Dealers has become an Authorized Education Provider for DBA International, the nonprofit trade association that represents more than 575 companies that purchase performing and nonperforming receivables on the secondary market. The organizations explained that […] [Read More]

Eighty million auto shoppers. That’s how many people that Cox Automotive — through the websites its companies manage on behalf of dealers, as well as via Autotrader and Kelley Blue Book — touched last month alone. That’s according to Mark O’Neil, Cox Automotive Software’s chief executive officer, while speaking with American International Automobile Dealers Association president Cody Lusk on […] [Read More]

The chairman of the U.S. House Financial Services Committee is urging Attorney General Loretta Lynch and other federal officials to stop distributing $80 million in settlement proceeds from the Consumer Financial Protection Bureau’s enforcement action against Ally Financial. A second committee report released on Wednesday says the CFPB is distributing money without verifying that recipients […] [Read More]

Dealertrack Technologies said on Wednesday that the 2016 edition of the Dealertrack Compliance Guide is now available in print and online!  For 11 years, Dealertrack has been the industry’s single best source of compliance guidance written for dealers and is free. The company highlighted the seven attributes that are new to the 2016 version, including: […] [Read More]

National Credit Center (NCC), a provider of comprehensive solutions and credit data to thousands of dealers to improve the efficiencies surrounding the credit approval process, announced this week it has acquired Las Vegas-based technology firm AimLogic. Developer of the predictive technology suite LogicTargeting, AimLogic provides dealers with specific information enabling them to connect with potential […] [Read More]

Edmunds.com launched a new product Wednesday that will allow dealers to connect with consumers looking to appraise their vehicles — and potentially generate used-car inventory and new leads for the dealer. So, how does Edmunds MyAppraise work? It begins by connecting with consumers who are already logging onto Edmunds (either by mobile or desktop device) […] [Read More]

A fully transactional e-commerce platform launched today by Car Lister allows dealers to buy used vehicles from private individuals — and take care of scheduling the inspection and transportation — directly from a mobile device. In essence, the Bring Your Best Offer program connects dealers with private sellers, who are given “a direct pipeline to […] [Read More]

With a retail workforce topping 1 million employees and the industry poised for sales growth, the National Automobile Dealers Association believes its members now more than ever need to focus on hiring and keeping talented employees. To help franchised dealerships stay competitive, officials are asking for participation in the NADA Dealership Workforce Study. The project […] [Read More]

The Zeigler Automotive Group announced Tuesday the opening of two new stores — one Nissan and one Infiniti dealership — in Orland Park, Ill. Side-by-side and named Orland Park Nissan and Orland Park Infiniti, the two stores opened on Jan. 7. Zeigler AG cited the strength and growth of the two brands as the reasoning behind […] [Read More]