Too often dealers focus on technology tools and forget about the basic “best practices” that can make or break the business.  When it comes to the obligation to protect a customer’s personal information, it’s the failure to pay attention to the details that can get you in trouble. Use this guide to ensure that your […] [Read More]

The Indiana attorney general’s office recently reached a settlement agreement with a Toyota dealership in the Jeff Wyler Automotive Family to resolve allegations that the group charged what state officials deemed to be unfair processing fees when selling vehicles. State officials indicated about 4,400 former customers will be receiving refunds in the amount of $142 […] [Read More]

MakeMyDeal, a Cox Automotive company that is geared to enable dealers and shoppers to negotiate a vehicle deal online, recently rolled out a new solution it’s calling F&I Connect. The company explained this product is designed to bring the finance and insurance process “into the digital age.” Powered by F&I Express, F&I Connect can let […] [Read More]

Metrolina Credit Co. — which operates a network of branch offices throughout North and South Carolina to service installment contracts that it purchases from dealers in the local market — shared plans to open another location sometime in the second quarter of next year. The company said its expansion effort into Winston-Salem, N.C., marks Metrolina’s […] [Read More]

Canadian auto tech company Selectbidder, best known for its auction-centric dealer trade networking platform, has been busy lately with the signing of three new auction locations on the Eastern Seaboard. Selectbidder signed Bloomsburg Auto Auction in Bloomsburg, Pa., a couple weeks ago, and penned an agreement with Acadia Auto Auctions on Tuesday. The latter has two […] [Read More]

AutoCanada’s executive chairman, Pat Priestner, announced this week that he is purchasing a Honda dealership via his holding company and a financing arrangement it has with AutoCanada. Priestner will own 100 percent of the equity and voting shares of the holding company, PPH, which was formed for the purpose of purchasing the Honda dealership, Whitby […] [Read More]

Dilawri Group of Companies announced the opening of its new dealership Infiniti Gallery this week, as well as the financial results of the Automotive Properties Real Estate Investment Trust it established this past June, the focus of which is speeding up consolidation and acquiring dealerships in Canada and potentially the U.S. With the addition of […] [Read More]

One word sums it up for the team at AIM Experts, a new inventory management company that arrived on the scene in 2014: automation. Rick Balkan, president of the company that features a Web portal designed to simply online inventory listings for dealers, described the offering like this: “We have built a system that is […] [Read More]

In a continuing effort to increase transparency in the used-car buying market as well as create new strategic partnerships for the company, CarProof announced this week it has teamed up with British Columbia’s OpenRoad Auto Group. CarProof and the fast-growing dealer group plan to jointly conduct extensive consumer research in an effort to “define the […] [Read More]

Three years ago, I was getting ready to go to my first Used Car Week, which was taking place, coincidentally, at The Phoenician. Jonathan Fredin, our chief photographer here at Cherokee Media Group, told to me expect lots of food throughout the five-day conference series. This, of course, was music to my ears. (And, by […] [Read More]