Cox Automotive Canada is broadening its offerings in Western Canada as Manheim Vancouver is set to host its first dealer sale this week. To meet customer demand for an expanded presence in the West, the company said, Manheim Vancouver will be hosting its inaugural dealer sale tomorrow at 10 a.m. The sale will be held at […] [Read More]

It wasn’t the first question Auto Remarketing asked Sandy Schwartz in a one-on-one phone interview Thursday afternoon, but it figures to be on the minds of many: What’s next for Cox Automotive? “I’m trying to catch my breath. I want to get a nap this afternoon,” said Schwartz. Given all the projects in which his […] [Read More]

The Costco Auto Program predicts its holiday promotions will be even more successful this year, after recording the highest sales the program has seen during its winter 2014 special offer. This time around, Costco is partnering once again with General Motors for the seasonal promotion, and it projects 20-percent growth in vehicle sales compared to […] [Read More]

A handful of photos taken at the time of your customers’ deliveries could help drive up your word-of-mouth leads and repeat service. That’s the aim of Vboost’s recently improved “customercials,” which create a short photo package video for your customers that can be easily distributed and shared online and via social media. The company says […] [Read More]

Insurance Auto Auctions recently launched what the company dubbed the IAA Total Loss Solutions, a suite of products that executives highlighted can directly impact the opportunities to improve customer satisfaction and more effectively manage costs during the total loss claims process. The first two product lines the company rolled out are IAA Inspection Services and […] [Read More]

Data-mining and sales-generation platform AutoAlert announced Thursday that it has combined its efforts with MotoFuze. The latter is best known for FuzeCast, its customer experience management (CEM) solution, that can combine content marketing, reputation management, social selling, employee engagement and dealership communication and integrate with any existing customer relationship management solution. Through their partnership, the two companies […] [Read More]

Two major service providers for buy-here, pay-here dealers — PassTime and Frazer — each finalized enhancements to their technological offerings. First at PassTime, the company introduced the fourth version of its popular GPS tracking system TRAX 4, which boasts an all new design and a smaller form factor.  PassTime highlighted TRAX was first introduced in […] [Read More]

The online marketplace billing itself as the “first startup to take on, and successfully disrupt the pre-owned industry” has moved into the Washington, D.C. metro area. That company is Beepi, a car-buying and -selling tool that is expanding across the country and is now in 13 markets. But the peer-to-peer marketplace also has, well, peers. Vroom, […] [Read More]

In developments that frustrated a trio of franchised dealer trade groups, it appears the Consumer Financial Protection Bureau strengthened two regulatory patterns when the agency released its enforcement action against Fifth Third Bank earlier this week. To get some clarity about those trends as they relate to possibly pursuing litigation as well as capping dealer participation, […] [Read More]

Westlake Financial Services made public statements late Thursday after the Consumer Financial Protection Bureau penalized the subprime auto finance company and its auto title lending subsidiary Wilshire Consumer Credit for pressuring borrowers using what the regulator deemed to be illegal debt collection tactics. First off, Westlake offered context of the matter that became public and […] [Read More]