Tablet users aren’t hard to spot if you’ve flown commercially recently or visited a local coffee shop. But a new survey by Auto/Mate Dealership Systems says the penetration of dealerships leveraging these devices still isn’t too high. At least not yet.  Auto/Mate determined that only 20 percent of dealerships use mobile tablets in their sales and […] [Read More]

AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-not-sold records, allowing its dealer customers to provide solid qualifying offers to service customers that have not previously purchased a vehicle at their business. The credit soft pull, which does not require a prospect’s social […] [Read More]

For any industry observers who question whether or not Consumer Portfolio Services grew as much as it should have during the first quarter, chairman and chief executive officer Brad Bradley reiterated the strategy the company utilizes. During the first quarter, CPS purchased $233.9 million of new contracts, an increase of 23.2 percent compared to $189.9 […] [Read More]

Hudson Cook added a former high-ranking executive from Chase Auto Finance to be its newest partner. Coming on board for its Long Island, N.Y., office is Trisha Cacciola, who has more than 25 years of experience in consumer and commercial auto finance law.  Hudson Cook indicated Cacciola will support the firm’s auto finance and compliance […] [Read More]

Automated clearing house (ACH) transactions rose again last year, according to new statistics released by NACHA — The Electronic Payments Association. NACHA determined ACH volume grew to almost 23 billion electronic payments, a year-over-year increase of almost 5 percent or 1 billion transactions. A total of more than $40 trillion was transferred over the ACH Network […] [Read More]

Though the industry is under the impression there is going to be a bit more supply in the lanes this year, analysts are also talking about the “theoretical” nature of the upcoming move. Josh Bailey, editorial director at Canadian Black Book, pointed out in an interview with Auto Remarketing Canada this year will most likely […] [Read More]

With plenty of liquidity, the ability to generate cash and ideal financing conditions pushing buyers to make moves, KeyBanc Capital Markets says merger and acquisition activity in the dealership world “remains highly active.” So expect dealership acquisitions to continue, the company said, which along with robust used-car and parts and service sales should lead to […] [Read More]

When I attended my first Used Car Week convention in November 2012, one of the most enlightening sessions I covered for Auto Remarketing was the Women in Remarketing ceremony that took place the Thursday of that week. Looking back at the story I filed from Scottsdale, Ariz., there was one sage bit of advice from […] [Read More]

It's just a fact of life in the automotive world: listening is essential!  One of the key things we stress when training our Certified Female Friendly clients is developing great communication skills.  Too often, when a woman visits a car dealer, tire dealer, service center or other automotive retail location, she is interrupted, talked over, […] [Read More]

Insurance Auto Auctions opened its Chicago-North branch location in East Dundee, Ill. on Wednesday. The event included a ribbon-cutting ceremony with IAA chief executive officer and president John Kett, East Dundee Village president Lael Miller and Northern Kane County Chamber of Commerce president Melissa Hernandez. The auction also hosted a lunch with guests invited from the community, including more than […] [Read More]