A name well known across the country already announced plans to open additional AutoMatch USA Supercenters in Salt Lake City and Fort Meyers, Fla.,this summer. Entrepreneur Marcus Lemonis — chairman and chief executive of Camping World and Good Sam as well as star of CNBC’s “The Profit” — first showcased the pre-owned store brand in […] [Read More]

General Motors announced four separate recalls in the U.S. on Tuesday that include a combined total of roughly 2.42 million units. Most of the recalled models are comprised in the two significantly larger of the four actions. The complete list of the actions is below, as listed in the GM statement: 1,339,355 Buick Enclave, Chevrolet […] [Read More]

Kelley Blue Book announced this morning that it is launching range-based pricing for used-car values. This follows the range-based pricing for new-car values that KBB introduced in October. “As a result of in-depth consumer and dealer research, Kelley Blue Book’s new range-based used-car pricing is expected to alleviate some of the friction from the shopping […] [Read More]

It’s not yet a compliance mandate issued by a state or federal regulator, but EZWay Auto Sales doesn’t immediately release the payoff amount left on a contract when a customer chooses to trade and make a purchase at another store. Instead of what’s typically been done, the buy-here, pay-here operation with four locations in western […] [Read More]

Maintaining the collection of regular payments is one of the most important segments of the buy-here, pay-here business. Officials from PassTime and Hudson Cook want BHPH operators to consider two questions when they're evaluating technology to enhance their collection efforts. —Are you using a payment assurance or GPS device? —Do you understand the state and […] [Read More]

The National Alliance of Buy-Here, Pay-Here Dealers and AutoTrader.com teamed up to conduct a groundbreaking study to define the consumer profile of the average BHPH customer and to understand the unique shopping needs of this customer segment. The two-part study included qualitative focus groups conducted in Los Angeles and Dallas and a national quantitative online […] [Read More]

You must understand your audience in order to do a great job at marketing your product. If you sell pizza, understanding and targeting your market is pretty easy. Statistics show that 93 percent of Americans eat pizza at least once per month. Many eat pizza more than once per month. So if you own a […] [Read More]

Why did you come to Vegas this year? Yes, there is a conference for our industry, and all the major players are here. Many of the best buy-here, pay-here dealers, and other operators who want to be the best, are going to be in the Wynn Resort with you. Then there are the lights, sounds, […] [Read More]

A decision that every leader has to make is when to upgrade to a better employee. This is always a difficult decision because it means that an employee will likely be terminated or demoted. However, a leader has to see the big picture and make decisions that are best for the organization. This is why […] [Read More]

AutoTrader.com executive vice president and chief operating officer Alan Smith boiled down the site's primary objective as being the online catalyst to bring vehicle shoppers and dealers together. The company is sharpening that strategy to cater to the buy-here, pay-here market with a new solution that's been in development for several years. In an exclusive […] [Read More]