I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and vehicle acquisition costs have increased. 4. There are more regulatory challenges 5. Customers are not […] [Read More]

It’s hard to keep track of all online sales leads — and it is especially hard to discern which shoppers are ready to buy. AutoLoop has launched a new tool it says alerts sales personnel when ready-to-buy prospects are generated from dealership Web traffic, in real-time. The company’s Essentials product now includes what it’s calling Instant Online Leads.  “As […] [Read More]

Compliance is no longer something you can ignore. I know you have heard this over and over for a couple of years now.  You may believe you are a small operation and they won’t pay attention to you. Keep telling yourself that, and you could have a rude awakening one day. The website hosted by […] [Read More]

I just heard an old Korean saying that simply states, “It is dark under a lamp.” The concept — that a lamp illuminates everything out in front of it but can’t shed light on what lies just beneath — helps remind us that we don’t always need to look far for the answers we seek. […] [Read More]

When you read the headline of this article you may have felt some doubt. What could possibly offer all of the benefits mentioned? They are not even in the same category. It may not be anything you have ever thought about seriously doing, but it could be the “Best Idea Winner” at your next 20 […] [Read More]

Customers interested in the Bel Air Auto Auction and the Tallahassee Auto Auction will have a new auction tool available next month. BSCAmerica, the parent company of the two auctions, has announced the forthcoming launch of its mobile app, which will allow dealers to view auction information, perform searches and make bids to purchase vehicles […] [Read More]

While U.S. District Court Judge Jesse Furman ruled that General Motors must turn over more documents to plaintiffs’ attorneys seeking damages from the ignition switch recall campaign, the National Highway Traffic Safety Administration said the automaker is recalling another 132,921 vehicles. The latest recall covers the Cadillac XTS from the 2013 through 2015 model years […] [Read More]

Lobbying efforts by organizations such as the National Automobile Dealers Association prevented dealerships from being directly regulated by the Consumer Financial Protection Bureau when it was formed four years ago. But Automotive Compliance Consultants general counsel David Missimer explained how the CFPB’s latest moves could greatly influence how stores operate — especially in the F&I […] [Read More]

When you walk the halls and auction space at Manheim North Carolina, it doesn’t take long before Ellie Johnson shares a kind “hello” or “good morning” with her customers, employees or colleagues. And then another and another. The general manager of this Kenly, N.C., auction has grown up here — both in the geographic and […] [Read More]

For those of our readers who participated in the remarketing of off-lease vehicles in the late 1980s and early 1990s, you will remember the scenario. Vehicle manufacturers, through their captive finance companies, in a effort to keep the factories running at full capacity, and with a goal of maintaining and gaining market share, offered aggressive […] [Read More]