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Hyundai and its dealers revealed this week a new Web-based customer review service. Through utilizing the public third-party SureCritic reviews site, the OEM explained it will publically feature owner-generated ratings and reviews of its dealership service experience. The review sites will be unique to each dealership, and a link on www.hyundaiusa.com takes site visitors to […] [Read More]

Dealer.com revealed Thursday it has a couple of new Certified Providers for dealers to choose from. The site has added TradeMotion and OfferLogix as Certified Providers through its Certified Provider Program. This program works to give “dealers turnkey solutions that help enhance their online performance,” the company said. "At Dealer.com, we seek out like-minded collaborators […] [Read More]

Hertz Global Holdings Inc. revealed it has chosen a new director. The board of directors of Hertz and The Hertz Corp. announced Thursday Philippe Laffont has been elected as director. Laffont is the founder and chief investment officer of Coatue Management, an investment management firm founded in 1999.  Prior to founding Coatue, Laffont worked at […] [Read More]

Customers spoke, and Ally Financial listened. The result? A new mobile app that lets on-the-go customers pay their bill in seconds. Ally Financial announced the launch of its new mobile app this week, saying the product was designed with the aid of direct customer input. The Ally Auto Mobile Pay app is meant to ease […] [Read More]

OVERLAND PARK, Kan. — I know you've heard many times that it's the fundamentals — basic blocking and tackling – that separates winners from losers. While football coaches coined the phrase, it's also true in your buy-here, pay-here operation. Headwinds and distractions like economic and political trends, regulatory changes and advancements in technology can cause […] [Read More]

HANOVER, Md. — Compliance has been a buzzword uttered during staff meetings and conference cocktail parties throughout 2013. The NAF Association finalized plans to give lenders tools to make compliance more than just a conversation topic. Created by board leadership and founding sponsor companies, the association rolled out a new industry compliance certification program, mixing […] [Read More]

WASHINGTON, D.C. — Based on interest by members of the vehicle finance division of the American Financial Service Association, the organization formed a new vehicle commercial credit committee last week. The co-chairs of this new committee are: —Mike McConnell, vice president corporate planning, financial products and commercial lending at Nissan Motor Acceptance Corp. —Jerry Bowen, […] [Read More]

Minutes after the latest general session on multi-platform selling at the National Remarketing Conference,  Whann Technology Group and Liquid Motors announced some multi-platform news of their own.   Whann Technology Group revealed a new integration and distribution partnership with Liquid Motors.   Effective immediately, all 125 AWG Simulcast auctions will be able to publish listings […] [Read More]

AutoCanada Inc. reported a successful Q3 last week, seeing a large profit increase and rises in used-car sales. The dealership group announced a profit increase of 61.1 percent. And revenue increased by a whopping 35.1 percent or $104.9 million to $403.5 million. Commenting on the financial results for the three month period ended September 30, […] [Read More]