KENNESAW, Ga. — Errors in the F&I office can infuriate both managers and customers. Volkswagen Credit is looking to a new solution more than four years in the making to reduce mistake frequency and streamline processes for efficiency and compliance. In addition to celebrating 1 million customer accounts currently in its portfolio, VCI officially launched […] [Read More]

SAN DIEGO — The inaugural SubPrime Forum will give Used Car Week attendees a host of expert analysis to answer a wide array of financing questions. Here's an example: Do you have the right kind of inventory to put a subprime buyer into a deal that will be bought by a lender? To ensure dealers […] [Read More]

MINNEAPOLIS — Wolters Kluwer Financial Services recently announced that EverLogic, a provider of dealer management software, will integrate the company's AppOne platform. Officials highlighted the integration is designed to help dealerships of all types and sizes manage the sales and F&I process more efficiently. AppOne can helps to automate the indirect lending, credit approval and […] [Read More]

BENTONVILLE, Ark. — America's Car-Mart continued its aggressive growth strategy by adding another dealership to its buy-here, pay-here network last week. The 129th dealership in its network is located in Richmond, Ky., raising Car-Mart's presence in the Blue Grass State to 11 stores. The lot marks the fifth new dealership opening so far during Car-Mart's […] [Read More]

A new website has launched that allows dealers and used-car shoppers to perform VIN checks on cars and pull motor vehicle reports through their PC or tablet devices. VINCheckPro is an online service available to dealers and the general public, and it has developed a process designed to allow quick, accurate and discreet vehicle record […] [Read More]

Certified pre-owned sales for Asian- and European-brand programs were each down year-over-year in September, but both have managed to continue beating 2012 year-to-date levels by double-digit percentages, according to Autodata Corp. Asian brands collectively posted 77,897 CPO sales in September, down 3.9 percent year-over-year. Through three quarters, however, their certified numbers are up 11 percent […] [Read More]

Lithia Motors said Monday it has acquired a new dealership in the Sunshine State. The dealership group added Stockton Nissian Kia located in Stockton, Calif., to its store lineup this week. The store will be renamed Nissan and Kia of Stockton. The company shared that the new store will add an estimated $45 million in […] [Read More]

Every dealership wants to perform well on search engines, especially Google, since it controls 70 percent of the U.S. search market. It’s like the old Willie Sutton line about why he robbed banks: You work with Google because that’s where the customers are. Google has just made its biggest change ever to its search engine, […] [Read More]

Manheim chief economist Tom Webb first cited data from J.D. Power that indicated more than 3 million new-vehicle leases will be written this year, thanks to a penetration rate well above 25 percent. With those numbers in mind, Webb contends those levels can — and should — move even higher, resulting in healthy returns for […] [Read More]

Cars might just be catching up with trucks when it comes to retention rates is the latest data from Black Book is any indicator. Black Book’s Ricky Beggs said one of the most interesting trends seen in the lanes last week was that the mix of price increases was greater for cars than trucks, contrary […] [Read More]