SALT LAKE CITY — Larry H. Miller Management Corp. President Clark Whitworth and Prestige Financial Services president Bryant Henrie jointly promoted an executive within the operation to be the new chief operating officer of Prestige. Taking on the position is Richard Hyde, who most recently served as the company's executive vice president, a position he […] [Read More]

Japanese models once again sweep the No. 1 and No. 2 spots for most researched and purchased used vehicles in the third quarter, according to Edmunds.com’s latest Used Market Quarterly Report. The most researched used vehicle last quarter was the Honda Civic, followed by the Honda Accord. And even though Edmunds.com officials said the most […] [Read More]

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Hyundai and its dealers revealed this week a new Web-based customer review service. Through utilizing the public third-party SureCritic reviews site, the OEM explained it will publically feature owner-generated ratings and reviews of its dealership service experience. The review sites will be unique to each dealership, and a link on www.hyundaiusa.com takes site visitors to […] [Read More]

Dealer.com revealed Thursday it has a couple of new Certified Providers for dealers to choose from. The site has added TradeMotion and OfferLogix as Certified Providers through its Certified Provider Program. This program works to give “dealers turnkey solutions that help enhance their online performance,” the company said. "At Dealer.com, we seek out like-minded collaborators […] [Read More]

Hertz Global Holdings Inc. revealed it has chosen a new director. The board of directors of Hertz and The Hertz Corp. announced Thursday Philippe Laffont has been elected as director. Laffont is the founder and chief investment officer of Coatue Management, an investment management firm founded in 1999.  Prior to founding Coatue, Laffont worked at […] [Read More]

Customers spoke, and Ally Financial listened. The result? A new mobile app that lets on-the-go customers pay their bill in seconds. Ally Financial announced the launch of its new mobile app this week, saying the product was designed with the aid of direct customer input. The Ally Auto Mobile Pay app is meant to ease […] [Read More]

OVERLAND PARK, Kan. — I know you've heard many times that it's the fundamentals — basic blocking and tackling – that separates winners from losers. While football coaches coined the phrase, it's also true in your buy-here, pay-here operation. Headwinds and distractions like economic and political trends, regulatory changes and advancements in technology can cause […] [Read More]

HANOVER, Md. — Compliance has been a buzzword uttered during staff meetings and conference cocktail parties throughout 2013. The NAF Association finalized plans to give lenders tools to make compliance more than just a conversation topic. Created by board leadership and founding sponsor companies, the association rolled out a new industry compliance certification program, mixing […] [Read More]

WASHINGTON, D.C. — Based on interest by members of the vehicle finance division of the American Financial Service Association, the organization formed a new vehicle commercial credit committee last week. The co-chairs of this new committee are: —Mike McConnell, vice president corporate planning, financial products and commercial lending at Nissan Motor Acceptance Corp. —Jerry Bowen, […] [Read More]