As part of what the auction company called its continuing focus on developing talent and improving its customer experience, Manheim named three veterans to manager positions at Manheim Fredericksburg, Manheim San Antonio and Manheim El Paso. The company announced on Tuesday that Craig Amelung now is general manager at Manheim Fredericksburg while Mike Browning now […] [Read More]

The first quarter of 2014 is now officially in the books, and with that, a few automakers have shared their Q1 certified pre-owned results this morning. Starting with Hyundai, it achieved its best-ever month for CPO, selling 8,484 units. This marked the first time it has sold more than 8,000 certified cars and is a […] [Read More]

With General Motors chief executive officer Mary Barra about to face Congressional hearings about the automaker’s handling of recalls, analysts from both AutoTrader.com and iSeeCars.com each conducted investigations to gauge what kind of impact these kinds of campaigns are having. First, the AutoTrader.com team wanted to see how or if the recent high profile recalls […] [Read More]

Repossession and remarketing services provider Consolidated Asset Recovery Systems recently formed a partnership with MVTRAC, a provider of automatic license plate recognition called The Intelligent Data Network. Officials explained the partnership allows CARS to use this technology to immediately locate vehicles of interest and execute compliant skip-tracing and instant-recoveries through MVTRAC’s ALPR software. Through this […] [Read More]

Fiserv announced this morning that Remarketing Services of America — which is under its Lending Solutions business — is officially rebranding as Fiserv to align with the rest of the company. The company emphasized that the renamed business will continue to offer services to aid in moving returned vehicles. “We have more than 20 years […] [Read More]

Incentive spending went up in March and will likely rise again as the spring moves forward; that much, at least, appears to be one consensus among some of the monthly forecasts making the rounds. The implication and degree of that increase is where there are moderately differing viewpoints. Starting with Cars.com, the company released an […] [Read More]

In the past four days, General Motors expanded its recall to cover more units with potential faulty ignitions and announced campaigns for two newer models, including one associated with an abrupt stop-sale. That’s added more than 2 million units to the over 3 million units the automaker has recalled since the entire ignition turmoil first […] [Read More]

DealerSocket has picked DMEAutomotive as its exclusive call center provider for dealers who use its popular customer relationship management platform. The partnership gives DealerSocket users direct integration with DMEautomotive’s call-center service, MasterCall, and its mobile app, Driver Connect, the companies shared. “I am very pleased to announce this partnership. Our users will hugely benefit from […] [Read More]

IHS Automotive has announced a newly created vice president of automotive marketing and customer management solutions position at the company, and appointed to the role is Steve Had, who comes over from Nielsen Global Automotive. He will lead the team responsible for developing and delivering marketing and communications tools and services for IHS Automotive OEM […] [Read More]

Used-car sales for March likely climbed just under 4 percent year-over-year, according to CNW Research, which also noticed that both used supply and retail prices were falling during the month. In its latest Retail Automotive Summary, CNW predicted March used-car sales of 3.12 million units when combining projected figures from franchised and independent dealers with […] [Read More]