Ford is being forced to defend itself in a federal class action lawsuit that was filed this week seeking damages related to alleged defects in the MyFord Touch dashboard infotainment systems that are found in Ford, Lincoln and Mercury vehicles. The suit filed in U.S. District Court for the Central District of California by the […] [Read More]

Multi-platform selling has been a hot topic at dealerships and auctions this year, a trend which Liquid Motors responded to with its “multi-launch” wholesale technology, trying to make it easier to list inventory on multiple online marketplaces. Now, the company is responding to  “increased demand” for upstream vehicles from commercial accounts, officials say. In response, […] [Read More]

Faster appraisals on the lot or at the auction mean faster decision making for dealers looking to buy or bid. A new app announced this week by retail performance management software firm FirstLook Systems offers features the company said can help dealers make more effective appraisals.   Called the FirstLook iPhone App, it allows dealers […] [Read More]

Among the Top 15 used models drumming up the most potential buyer interest last month, the top two remained the same from a year ago. After the Ford F-150 and Chevrolet Silverado, the rest of the list featured a mix of domestic and import units, according to NADAguides.com data provided in the latest Guidelines report […] [Read More]

Confirmation of Richard Cordray remaining director of the Consumer Financial Protection Bureau advanced on Tuesday as the U.S. Senate voted in favor of cloture being invoked, meaning debate had to end and a final vote to keep him at the post needed to be completed. As of press time, that vote to confirm Cordray had […] [Read More]

Enterprise Holdings announced Tuesday that it has a new vice president of remarketing sales and operations for the company’s Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands. Named to the position is Nate Lattimer, who succeeds Mike Bystrom. Bystrom has been promoted to a senior executive position within the company. In the […] [Read More]

Ever wonder how many customers are out there “on the fence,” or on the verge of buying from your dealership? According to Paul Potratz, chief operating officer of Potratz Partners Advertising, one of the keys to securing these leads is website chat. In the latest edition of Think Tank Tuesday — Portratz’ weekly video featuring […] [Read More]

Dealers looking to obtain higher quality used-car inventory could benefit from a new product announced this week by auto website MaxTradeIn. The new service allows participating dealerships to make “nearly-instant” offers for consumer trade-ins, rather than just estimates, the company said. Called MaxTradeIn DealerDirect, the service asks consumers visiting a dealership’s website to enter their […] [Read More]

On Tuesday, DealerSocket launched a solution the company calls Smart Reply, a tool that allows dealerships to send intelligent emails to customers with concise and accurate content tailored to their specific vehicle interests. “We’re really fired up about launching Smart Reply because this technology surpasses traditional CRM solutions that simply send a text heavy email […] [Read More]

Fleet services provider ARI and its parent company, Holman Automotive Group, once again topped the fundraising charts in their efforts for autism research. The partners raised nearly $35,000 to support “Walk Now for Autism Speaks” and the Greater Delaware Valley Chapter of Autism Speaks, making the Holman-ARI team the top South Jersey fundraiser for that […] [Read More]