Customer relationship management company CAR-Research XRM released this week its findings from its study that covers the top reasons car buyers leave the dealership without buying. Perhaps giving dealers some insight into ways to close the deal with potential customers, the findings show that “the top reason customers leave without buying is that they are […] [Read More]

A new residual-based financing program from the creators of the CarMark Certified Pre-Owned program, called CarMark Auto Finance, is hitting its stride just in time for dealers to take advantage of the opportunity during the profitable first months of the new year, according to company officials. [Read More]

General Motors revealed Monday the 2012 Auction of the Year Award winner. Taking home the honors is ADESA Kansas City, marking the second consecutive year the auction has earned this national award. GM explained that of the 34 GM Sponsored Auctions nationwide, it excels the most in reconditioning, repairs and presentation of GM’s used vehicles […] [Read More]

With January presenting Black Book five weeks of activity to analyze, managing editor Ricky Beggs sifted through what happened as some auctions had an extra sale day to put on their monthly ledger. Beggs admitted that this January produced market results slightly different from what was traditionally expected. “The first two weeks we reported previously, […] [Read More]

Carfax named seven states where the company said the number of vehicles for sale online with unfixed recalls has increased an average of more than 25 percent. That group includes Iowa, Missouri, Kansas, Illinois, Indiana, Wisconsin and Michigan. “Buyers in these neighboring Midwest states need to be concerned about this disturbing trend,” Carfax said Monday. […] [Read More]

As the 2013 NADA Conference & Expo approaches, companies continue to highlight their top offerings for dealers before the big event. NADA exhibitor PartProtection launched Monday an extended service coverage on original equipment parts sold through a dealership's parts department, through Parts eStores, and on OE parts installed in a dealership's service department.  [Read More]

After eclipsing the best-ever annual sales mark in 2012, the certified pre-owned market began 2013 by setting a record for the strongest January of all time, according to Autodata Corp. There were 150,626 certified vehicles sold last month, which was a 14.9-percent year-over-year improvement, Autodata said, also noting that all-time records were set at Mercedes-Benz, […] [Read More]

In their merger to form NextGear Capital, Manheim Automotive Financial Services and Dealer Services Corp. each bring something unique to the table that can benefit dealers and auctions. That’s the word from Brian Geitner, president of the new company, who had held that same role for DSC and talked with Auto Remarketing on Friday about […] [Read More]

As predicted, 2013 began with a healthy used-vehicle sales gain in January. CNW Research indicated the year-over-year sales increase came in at 6.9 percent as deals originating at franchised and independent dealerships as well as private-party transactions totaled 2.35 million units. During the first month of last year, CNW said the industry produced sales of […] [Read More]

During Thursday’s conference call with investors, AutoNation’s management didn’t dispute the notion that its used-vehicle performance relative to the overall industry was stronger in the first half of 2012 than it was in the second. The company also didn’t shy away from acknowledging what appears to be a “shift from used to new.” But it […] [Read More]