In the first installment of our “How to sell to Gen X and Y” series, we examined the dramatic shift from cars to tech as the hot interest among young people — and the resulting decline in younger drivers and car shoppers. As we mentioned last time, effectively selling to these younger, automotive-apathetic consumers requires […] [Read More]

As a recent blog entry from General Motors put it, modern cars are complex machines and even the best-trained dealer technicians need help on occasion with tough service issues they encounter. In its latest “Faces of GM” video blog, the company spotlights the work of its in-house Technical Assistance Center, led bymanager Dale Hall. “This […] [Read More]

After announcing the ninth annual Vincentric Best Value in America awards last week, Vincentric unveiled the winners for the fleet side on Monday. Specifically, the eighth annual Vincentric Best Fleet Value in America awards were led by General Motors, which claimed nine awards, followed by Ford and Toyota, each of which took eight. [Read More]

New information released by AAA shows that American motorists might just have a breaking point when it comes to high gasoline prices, and driving more fuel-efficient cars is the answer for many. According to a new consumer price index developed by AAA, half of U.S. adults consider gas prices to be “too high” when the […] [Read More]

WASHINGTON, D.C. — Along with testifying in front of the Senate Banking Committee about the agency's semiannual report, the director of the Consumer Financial Protection Bureau made several changes and new additions to the CFPB's senior leadership this week. Director Richard Cordray announced who will be the regulator in the newly created office of financial […] [Read More]

LAS VEGAS — Only five days remain for dealers to obtain discounted registration and accommodations for next month's Dealer Academy and National Conference orchestrated by the National Alliance of Buy-Here, Pay-Here Dealers. NABD founder and event organizer Ken Shilson said only about 15 percent of the room block remains at the Wynn in Las Vegas […] [Read More]

CHADDS FORD, Pa. — Among a host of other developments, indirect auto finance company Flagship Credit Acceptance completed an asset-backed securitization of $222 million of notes in a transaction that closed last week. Flagship highlighted that the notes were issued in four tranches and were assigned ratings by Standard & Poor's Ratings Services and Kroll […] [Read More]

WASHINGTON, D.C. — As Financial Literacy Month continues, Americans Well-informed on Automobile Retailing Economics wanted to clear up some common vehicle financing misconceptions. Officials from the educational coalition explained that common vehicle financing myths can knock car shoppers off course. To help consumers make informed choices, the AWARE broke down a series of common mistaken […] [Read More]

Going into this week’s fifth annual North American Repossessors Summit, the executive director of the American Recovery Association made a call for what he described as “industry unity” in terms of fees and services offered. ARA’s Les McCook stressed that it’s time for all repo associations to “step up and support their members in every […] [Read More]

Through two months of 2013, the year-to-date used-vehicle sales figure for the average franchised dealer was 1.5 percent stronger than where it was a year ago, according to the most recent NADA Dealership Financial Profile. The data indicates that the used-car department of a franchised dealer, on average, generated more than $2 million in sales […] [Read More]