The National Highway Traffic Safety Administration released details about another vehicle recall for units registered primarily in cold-weather locations. NHTSA said Subaru of America is recalling an undetermined amount of model-year 2005 through 2009 Outback and Legacy vehicles manufactured from December 2003 through April 2009. These units are currently or formerly registered in Connecticut, Delaware, […] [Read More]

Black Book editors explained how last week’s level of wholesale price adjustments confirmed a dealer comment their survey personnel shared. The amount of adjustments came in at 61 percent, extending a streak of four weeks in a row with a level at 60 percent or higher and prompting one dealer to tell Black Book that […] [Read More]

NCM Associates and vAuto announced Monday that they’ve joined forces to form exclusive Velocity Dealer 20 Groups for dealers who subscribe to vAuto’s products and its Velocity Method of Management philosophy. Officials said three invitation-only Velocity 20 Groups are now being organized with simultaneous charter group meetings to be held April 14–16 in Chicago. The […] [Read More]

In a move announced Monday,  Carfax and Volvo Cars of North America have renewed their certified pre-owned agreement. Since 1999, certified Volvo dealers have run a Carfax Vehicle History Report on all Volvo cars submitted for certification, officials said. And under the renewed agreement, Volvo and its certified dealers are providing consumers with free Carfax […] [Read More]

Spotlighting the stores with the strongest levels of customer satisfaction, Ford handed out its President’s Award  to a select group of dealers earlier this winter. The award — which was created in 1998 — recognizes dealers for excellence in providing outstanding customer service and satisfaction.  Eligibility is determined via customer survey responses regarding their sales […] [Read More]

The National Independent Automobile Dealers Association has chosen Alliance Inspection Management as a national corporate partner. And with this news, AiM becomes the first NIADA corporate partner to offer members both independent inspections as well as an online wholesale multi-platform selling tool in AiM MarketConnect.   [Read More]

Texas Lone Star Auto Auction today announced the appointment of a new regional sales director for the company. Named to the post, and with a career that has spanned more than 13 years in the remarketing industry, is Kelly McAllister. McAllister most recently held assignments at a national auto auction, and during his career has […] [Read More]

Successful dealers have a wide array of skills. They know how to acquire inventory, appraise trade-ins, work out contracts in the F&I office and more. Getting a handle on social media? That’s a store operation which principals and managers are still wrangling with, especially when it comes to improving the situation in their used-vehicle or […] [Read More]

The average age of vehicles on the road continued to rise during the last quarter of 2012, according to data from Experian Automotive. During a webinar last week, the company reported that the average age of vehicles in the fourth quarter of 2012 was 10.4 years, up from 10.2 in the same period of 2011. […] [Read More]

A federal class-action lawsuit was filed against Ford Motor Co. in West Virginia late last week for what plaintiffs’ attorneys have said are alleged defects causing unintended acceleration. The suit includes plaintiffs from 14 states and was filed by Grant & Eisenhofer P.A. — as well as other firms — in the U.S. District Court […] [Read More]