Dominion Dealer Solutions and Microsoft are teaming up to build a dealer management system designed to help dealers and OEMs boost profits and revenue, improve customer experience and foster operational efficiencies. Microsoft Dynamics AX will be the foundation of the new tool, which will also blend in the “extensive automotive retail expertise and assets” from […] [Read More]

Along with an announcement late last week of another common stock offering, KAR Auction Services’ board of directors approved the initiation of a quarterly cash dividend on the company’s common stock. The first dividend paid to stockholders in the company’s history entails the initial quarterly dividend of $0.19 per share to be paid on Dec. […] [Read More]

Through its development over the years, one of the calling cards of the certified pre-owned industry has been the added “peace-of-mind” that it can offer customers. And a big part of that comes from the inspection processes that these used vehicles go through before they are ultimately deemed certified. In fact, at Mercedes-Benz, Scott Penza […] [Read More]

The holidays may bring some extra cheer to the used-car market, if Purchase Path survey data from CNW Research is any indication. The share of used-car sales in December bought as holiday gifts could end up reaching a four-year high. Of the shoppers planning to make a used-car purchase in December, 1.9 percent say they […] [Read More]

As the company's data showed auto loan originations now are at the highest level in five years, Equifax rolled out a new solution last week geared to help finance companies and dealers gain a better understanding of their customers' likely credit capacity, needs and usage. [Read More]

As preparation for the new year heats up, so does competition, and dealers are working  to ensure their customers stay loyal. One way to ensure this is through superior customer service. General Motors recently features one customer service representative in its “Faces of GM” blog who isn’t afraid to go the extra miles for buyers. […] [Read More]

Late last week, prior to the month’s end, Ford was projecting November to be its best hybrid sales month ever. And as illustrated in the most recent Hot Car Report from Kbb.com, interest in at least one of the Blue Oval’s gas sippers is growing. For example, last week, shopping activity for the 2013 Ford […] [Read More]

CHICAGO — The seasonal movement TransUnion spotted several times when looking at national auto loan delinquency rates for the second and third quarters of a calendar year unfolded similarly again in 2012. Analysts determined the ratio of borrowers 60 or more days past due rose from 0.33 percent in the second quarter of this year […] [Read More]

SKOKIE, Ill. — Turner Acceptance Corp. recently opened its fifth personal loan branch in Illinois. The new branch is located in Burbank. Andres Huertas, Turner's director of direct and merchant financing, highlighted the newest location will complement the company's other branches located in Chicago, Wheeling and Northlake. "Our branches are an important part of our […] [Read More]

CARMEL, Ind. — Along with an announcement late last week of another common stock offering, KAR Auction Services' board of directors approved the initiation of a quarterly cash dividend on the company's common stock. The first dividend paid to stockholders in the company's history entails the initial quarterly dividend of $0.19 per share to be […] [Read More]