Getting technicians involved in finding and selling additional repair work, with the help of automated tools, is a key to increasing profitability in dealership service departments, according to a new report from Reynolds and Reynolds. The report, titled The Fixed Operations Golden Metrics, focuses on metrics that drive fixed ops decision-making and how dealerships can […] [Read More]

Carvana is not just going big. It’s going bigger. The online used-car retailer announced it is turning its ADESA Kansas City auto auction into its first auction and reconditioning “Megasite,” adding inspection and reconditioning center capabilities to the auction site in addition to its digital and in-lane auction operations. The company said the location will […] [Read More]

TrueCar has appointed chief people officer & operations Jill Angel as chief operating officer, effective immediately. The automotive digital marketplace said Angel “is expected to continue to play a significant role in TrueCar’s efforts to meet its long-term operational goals and oversee TrueCar’s sales operations, dealer services and people function.” She will continue to report […] [Read More]

There’s a revamped inventory acquisition option for dealers who stock used commercial trucks in their inventory. On Monday, Penske Used Trucks announced the launch of its online auction platform for used vehicles. Penske’s fleet of light-duty, medium-duty and heavy-duty commercial vehicles includes units from Ford, GMC, Hino, Isuzu, Freightliner, International, Volvo and many others. The […] [Read More]

Next up on our “Consignor Conversations” series of the Auto Remarketing Podcast is an interview with Sheila Tedesco, who is remarketing manager at Lobel Financial. Tedesco sat down with Cherokee Media Group senior editor Joe Overby at the Auto Intel Summit + National Remarketing Conference this spring to discuss her journey in remarketing, what trends […] [Read More]

Knock on wood, but if the air conditioning goes on the fritz at an auto industry conference — especially at upcoming remarketing shindigs in Texas, Florida and Arizona — event organizers and hotel staff don’t necessarily have to call the HVAC crew. If Sheila Tedesco is in attendance, they could ask her to take a gander. In addition to her leadership roles with Lobel Financial, the Automotive Remarketing Alliance and the Global Remarketing Opportunities for Women organization, Tedesco is ... [Read More]

Two industry experts on fraud — Brady Harrison of Equifax and Robert Newman of Cox Automotive — appeared on the Auto Remarketing Podcast to discuss two forms of fraud that are impacting dealerships and finance companies more often nowadays. Harrison and Newman explained what car stacking is and how multi-payer scams develop as well as […] [Read More]

Late last week, Asbury Automotive Group rejected “false and unfounded” allegations by the Federal Trade Commission (FTC) of “payment packing” at three of its dealerships in the Dallas-Fort Worth area. The development surfaced a couple of days after the FTC voted unanimously to join the state of Arizona against a pair of franchised dealerships that […] [Read More]

Recent analysis by LendingClub Corp. might reinforce why the debt-to-income portion of your auto finance company’s underwriting guidelines could be dinging applications more often nowadays — especially if the individual is leaning heavily on their credit cards. LendingClub’s research on personal finance trends showed more than a third of Americans couldn’t manage their finances without […] [Read More]

The $10.5 billion auto-transport industry is made up of thousands of small- to mid-sized companies. And while there are a few giants, most teams are designed to be lean with fewer overhead costs and greater efficiencies. In the most successful companies, technology helps workers do more with less — but there’s a downside. When solutions […] [Read More]