Tekion wants to make F&I easier for dealerships to complete while generating more potential profit. This week, the provider of a cloud-native platform serving the entire automotive ecosystem, announced a partnership with Service Payment Plan (SPP), a provider of 0% payment plans for vehicle service contracts and protection products. Through this partnership, dealers can access […] [Read More]

This week, Allied Solutions further expanded its industry relationships and portfolio of growth-focused solutions for credit unions. The latest partnership is with Rhyze Solutions, a newly formed credit union service organization (CUSO) to support lending and capital market operations. Allied Solutions joined Everwise Credit Union as a co-founding investment partner in Rhyze Solutions. The partnership […] [Read More]

Shortly after announcing its third-quarter financial results and walking through its next five-year plan, AutoCanada announced it has received approval to open a Porsche Classic & Service Centre in Windsor, Ontario. This is the first of its kind in Canada, the press release said. The center is expected to complete construction in the fourth quarter […] [Read More]

America’s Group has grown into an industry giant with an aggressive series of acquisitions. Now it has a new leader in that area. America’s Group, which includes America’s Auto Auction and floorplan provider AXLE Funding, has added Chris Elliott as vice president of mergers and acquisitions. “Along with his exceptional background with M&A, Chris has […] [Read More]

The key to a good customer experience is customization, said panelists at the “Top CX strategies to set dealers up for success in 2024” panel during Used Car Week, which was held earlier this month in Scottsdale, Ariz. Creating a good customer experience starts with your choice of digital marketing vendors, said panelist Samantha Splane, marketing and customer experience director at Sterling Auto Group. Sterling Auto Group in Louisiana has 15 locations including seven used-only stores. In a vendor, Splane looks for ... [Read More]

Dealers selling cars on Amazon? It’s finally happening. And eventually, they will be able to move pre-owned units on the platform, too. As part of a broad strategic partnership between Amazon and Hyundai Motor Company announced Thursday at the Los Angeles Auto Show, car dealers will be able to sell cars through Amazon’s U.S. store […] [Read More]

Konect.ai, provider of a conversational artificial intelligence communication platform designed to improve customer engagement in the automotive retail sector, announced it has rebranded as ICOM AI. In a news release, the company said the “evolution” to its new identity represents its “broadened commitment to pushing the boundaries of intelligent communication and innovative commerce within the […] [Read More]

It’s about repeat champs when it comes to the winners of the J.D. Power 2024 U.S. ALG Residual Value Awards. For the fourth year in a row, Lexus earned the top prize among premium brands, and Honda led mass-market brands for the third consecutive year. The awards recognize vehicle models projected to hold the highest […] [Read More]

Privacy4Cars, a technology company focused on solving vehicle-related privacy challenges, has added new features to its Vehicle Privacy Report — and is bringing that tool to Europe. Privacy4Cars’ Vehicle Privacy Label, the icon-based tool that shows what data auto manufacturers collect and share or sell, has expanded to include information about the privacy practices of […] [Read More]

Before joining CarNow in 2022, I spent nearly eight years at Meta as the head of automotive retail. In the early stages, my job was to travel the country, and occasionally the globe, to educate the auto retail industry about the mobile-centric world we were entering: “a mobile-first world.” To help prove this point, I […] [Read More]