F&I Sentinel might have its platform based in the cloud, the service provider is making sure it has the human resources it needs to function correctly. This week, F&I Sentinel announced the addition of experienced software engineers Ryan McCauley and Kevin Ye, who will join the company in key roles to support the cloud-based CITADEL […] [Read More]

If they’re not already, dealers may soon have a harder time getting used-car inventory than they did in late summer That’s according to the ZeroSum Market First Report, which is projecting that available pre-owned inventory at the end of September will be 1.15% lower than it was at the beginning of August. Data from ZeroSum, […] [Read More]

On Tuesday, Dominion DMS and TruVideo revealed the results of their collaboration to help the service drives at dealerships. The companies announced a certified SecureVUE integration between TruVideo’s shopper engagement and service experience products and VUE DMS. TruVideo is a conversational commerce platform that uses text and video to help dealerships establish trust and streamline […] [Read More]

Dent Wizard International has named a new chief financial officer. Hired for the position was Bryan Wynn, who comes over from Bain Capital, where he worked 12 years. Wynn’s most recent post at Bain was as an executive vice president supporting the company’s investment in Dealer Tire LLC, which is the parent company of Dent […] [Read More]

Vanity Fair reported last week that James Earl Jones was retiring as being the voice of Darth Vader in future “Star Wars” projects. Too bad. Jones’ narration of the opening segment of Black Book’s Market Insights might have been appropriate to articulate how wholesale values softened another … [Read More]

Douglas Campbell possesses significant used-car experience at franchised stores as well as remarketing vehicles after they’ve been in a rental car fleet. Now Campbell is about to embark on a professional chapter within another part of the used-vehicle market — the buy-here, pay-here space. America’s Car-Mart announced on Monday that Campbell will serve as the […] [Read More]

Fitch Ratings, Kroll Bond Rating Agency (KBRA) and S&P Global Ratings each shared their data and projections about auto delinquencies, the securitization market and the general U.S. economy through separate reports and news releases distributed in recent days. Before getting into greater detail about the subprime space, Fitch reported that … [Read More]

In a move that it says broadens its Used Digital Retail initiative, AutoCanada has purchased independent used-car dealership Auto Gallery of Winnipeg. AutoCanada said the acquisition of the store, which also includes the underlying real estate, would bring in annual revenues of more than $15 million. The deal is expected to be accretive to 2022 […] [Read More]

There’s a widening gap between wholesale and retail used-car prices, and it’s one that could end up helping dealers in the final months of the year. The mid-month reading of Cox Automotive’s Manheim Used Vehicle Value Index was down 2.3% from August on an adjusted basis, and just 0.6% higher year-over-year, according to a Data […] [Read More]

Last week, Vroom used its presence on Nasdaq to generate an incentive for 22 non-executive employees of Vroom and its affiliates. According to a news release, the compensation committee of Vroom’s board of directors approved the grant of inducement restricted stock unit awards covering 95,125 shares of Vroom’s common stock to those 22 non-executive employees […] [Read More]