It was another solid month for the used-car market. Sales didn’t quite reach the 3 million mark in November, but they still eclipsed year-ago levels by almost 15 percent and continued a blisteringly hot year. According to CNW Research, there were 2.98 million used vehicles sold last month, which marked a 14.6-percent year-over-year increase. [Read More]

Auto Remarketing learned Monday that Kia Motors America’s fleet and remarketing team now has a national manager of CPO. Coming over from KMA’s Western region to head up certified is Brad Beer. While in the Western region, Beer was regional sales manager. [Read More]

Lincoln dipped deep into the history of the brand to come up with its latest advertising push, revealed Monday, and industry analysts lauded the move as a "step in the right direction" for the brand. The advertising campaign, which will hit print, television and digital mediums, is called, "Introducing the Lincoln Motor Company." Lincoln was […] [Read More]

As preparation for the new year heats up, so does competition, and dealers are working  to ensure their customers stay loyal. One way to ensure this is through superior customer service. General Motors recently features one customer service representative in its “Faces of GM” blog who isn’t afraid to go the extra miles for buyers. […] [Read More]

Late last week, prior to the month’s end, Ford was projecting November to be its best hybrid sales month ever. And as illustrated in the most recent Hot Car Report from Kbb.com, interest in at least one of the Blue Oval’s gas sippers is growing. For example, last week, shopping activity for the 2013 Ford […] [Read More]

Are your customers coming back into the dealership to purchase the same new vehicle again? Well, if your dealership is selling Chevrolet Volts, this may be the case. According to Consumer Reports annual Ownership Satisfaction survey, 92 percent of respondents who own the Volt said they would definitely buy it again. This score made the […] [Read More]

The National Automobile Dealers Association made the connection Thursday about how warnings issued from the Federal Trade Commission that are primarily targeted at the hotel industry can affect dealer group principals and store managers, too. The warning is connected with what the FTC calls “drip pricing.” The agency first conducted a special conference on the […] [Read More]

After revealing the opening of a new Louisiana store just last week, Payless Car Sales announced a new dealership in the Sunshine state is now open for business. Payless has opened a new store in Fort Myers, Fla. — the company’s second location in the state. Officials noted Payless Car Sales of Ft. Myers, located […] [Read More]

A grand opening celebration led to a community giveback for the Russ Darrow Group. As part of its recent grand opening celebration at Russ Darrow Nissan in Milwaukee, the group raised $5,600 to benefit the Breast Care Center at Froedtert & The Medical College of Wisconsin.  The centers are home to a team of breast […] [Read More]

While celebrating its 6 millionth vehicle, and five consecutive years of sales increases, Subaru of America already projected a timeline for when it might reach the next milestone. The company announced this week that it has sold its 6 millionth vehicle in the United States, a 2013 XV Crosstrek which was sold at Subaru of […] [Read More]