Even before COVID-19, auto-finance companies were on the on-ramp to change. An increased focus on the customer, new modes of engagement and preparation for a slowdown were driving digital transformation in their operations and offerings. COVID-19 will not throw this transition into reverse, but instead accelerate it. Now, auto-finance companies must harness the digital and […] [Read More]

Along with announcing an enhanced vehicle cleaning and sanitization process, Hertz also revealed it will be looking to navigate through its current financial challenges triggered by the coronavirus pandemic with a new president and chief executive officer. According to a news release distributed on Monday morning, Hertz said its board of directors has named Paul […] [Read More]

Equifax created a new high-level executive position and filled the post with an expert who previously roles with Oracle, FICO and Verisk Analytics. According to a news release distributed last week, Equifax named Cecilia Mao to a new global role as the company’s chief product officer. In this newly created position, Equifax said Mao will […] [Read More]

Consumer Financial Protection Bureau director Kathleen Kraninger had a busy public agenda last week, sharing remarks at National Association of Realtors 2020 legislative meetings as well as the public meeting of the Financial Literacy and Education Commission, along with a gathering of the Financial Stability Oversight Council. During each of her appearances, Kraninger referenced the […] [Read More]

For the second time this month, Dealer Owned Warranty Co. (DOWC) enhanced its menu of F&I products. Coming on the heels of introducing NitroShield, a complete tire and wheel protection product, DOWC on Friday rolled out new 360Shield protection solutions enhanced with new antimicrobial products, providing improved vehicle protection. The company highlighted the 360Shield antimicrobial […] [Read More]

Outsell founder and chief executive officer Mike Wethington says that as markets begin to reopen, customers will seek special offers and online options. “Dealerships who are adept at engaging their customers with relevant AI-driven messages will have an edge in capturing the business that’s still out there, along with the pent up demand,” Wethington said […] [Read More]

With restrictions easing and markets opening back up in many states, some consumers may begin utilizing shared mobility services, including car-sharing during travel. Still, it would be natural for users of such platforms to be concerned about vehicle cleanliness and safety against COVID-19. That’s where a partnership between Spiffy and Turo announced Monday comes into […] [Read More]

Finally, we are seeing some action on restarting the economy! The various levels of government are taking a very cautious approach, as they should, in allowing more businesses to open, albeit on a restricted basis and with significant protocols in place to ensure the safety of customers and employees alike. I’m firmly in the corner […] [Read More]

Mike Cavanaugh, executive vice president at MAX Digital, returns to the Auto Remarketing Podcast to talk about using data to make smart used-car acquisitions and decisions, metrics to watch, how dealers are getting creative to find the right used inventory and more. To listen to this episode, click on the link available below, or visit the Auto Remarketing […] [Read More]

Not to get too philosophical here, but as it turns out, necessity is indeed the mother of invention — and that includes the auto auction business. What started off as a “tool of necessity” for KAR Global as it rebooted auction sales in early April has emerged as another digital auction sales alternative — and […] [Read More]