Dealerships are losing an average $380,000 annually in service revenue as a result of missed opportunities to digitally engage with and retain millennial car buyers, according to a study released by AutoLoop on Tuesday. As the purchasing power of this key demographic expands, modifications to digital engagement strategies will be required to increase low millennial […] [Read More]

Beyond the educational sessions and networking with peers in the Canadian automotive space, one of the highlights of the Auto Remarketing Canada Conference and the Women & Automotive: Canadian Leadership Forum is our annual awards. It’s the chance to recognize some of the many folks in the industry who are making an impact and continuing to […] [Read More]

The next online continuing education offering from risk management and training provider Recovery Industry Services Company (RISC) is geared to prepare recovery agency owners and agents to comply with federal regulations for protecting consumers’ nonpublic personal information (NPPI). In addition to covering Gramm-Leach-Bliley Act requirements specific to third-party disclosure of NPPI, the new course also […] [Read More]

Digital Recognition Network (DRN) recently embedded DRNsights, powered by vehicle location data plus analytics, into Westlake Financial’s servicing platform to manage risk and reduce losses. The companies shared that Westlake’s recent monthly performance report showed DRN’s data assisted Westlake with an increase in recoveries and a drop in charge-offs during a one month period by […] [Read More]

Carvana has launched its fourth Car Vending Machine, the company announced Wednesday. The San Antonio location joins fellow Texas cities Austin and Houston, along with the original Car Vending Machine in Nashville, Tenn. The eight-story glass structure in San Antonio can hold 30 vehicles and has four delivery bays. “We’ve been offering our free delivery […] [Read More]

Picture a coffee table at one of those beach rentals or family vacation homes. On one side of the table might be travel books, beach-reads and magazines — these are finished products that are signed, sealed and delivered. On the other side might be a guestbook, where vacationers sign their names and share stories from […] [Read More]

The Federal Trade Commission announced on Tuesday that the Sage Automotive Group — which includes nine Los Angeles-based dealerships, its holding and management companies and two individuals — has agreed to pay more than $3.6 million in order to settle charges that it used deceptive and unfair sales and financing practices, deceptive advertising and deceptive […] [Read More]

Steve Langdon, who most recently was president of RSR Global, is returning to ADESA. It was announced that he will take on the role of senior director of business development for ADESA Canada, a newly created position. “As our business has grown and evolved, we have developed a suite of innovative products and services that […] [Read More]

Manheim Pennsylvania is hosting its largest and most extensive Xtreme Spring sales event for specialty consignment on Thursday and Friday. Officials said the sale will feature seven vehicle types across eight sales lanes, including modern muscle, rare classics, Corvettes and motorcycles as well as cars priced $75,000, $100,000 and $200,000. “If dealers haven’t attended the […] [Read More]

The certified pre-owned market in Canada appears to be fairly healthy in starting 2017, at least among those reporting sales to Auto Remarketing Canada. Mercedes-Benz Canada moved 878 certified pre-owned vehicles in February, which beat year-ago figures by 7.5 percent. Through two months, Mercedes has lifted CPO sales 10.5 percent, having sold 1,651 certified units […] [Read More]