The benefits of certified pre-owned programs are as varied as those of a five-tool baseball player: in addition to the consumer peace-of-mind and brand-building perks, they can help protect residual values and soak up off-lease volume bumps. But there’s a tricky dynamic, says Anil Goyal of Black Book, who points out that there is a […] [Read More]

When you make your way to the annual Auto Remarketing Canada Conference this spring, you will likely notice one big change, in particular, to our agenda. In response to feedback from our attendees, we are expanding the content offerings for the event this year to include tracks. In addition to the large-scale keynote sessions and […] [Read More]

In the latest installment of the annual Best of BHPH issue of BHPH Report, we go behind the scenes with some of the leading companies in the used-car space and their top executives with a few Q&A features. Next up in this series is Russ Algood, chief executive officer of Ace Motor Acceptance Corp. BHPH […] [Read More]

Reynolds and Reynolds Canada and BMW Group Canada announced a new, multi-year agreement between the two companies for Reynolds to provide its dealership management system — ERA-IGNITE — to all BMW and MINI retailers in Canada. "The business pressures on automobile retailers continue to increase, from changing markets to changing consumer expectations for how cars […] [Read More]

Earlier this week, Hyundai Auto Canada Corp. said it has teamed up with U.K.-based Reevoo, a user-generated content platform provider, to gather reviews from Hyundai drivers. The ratings are set to be published on the forthcoming new consumer website from the car brand. This is Reevoo’s first deal in North America, having made long-term partnerships […] [Read More]

When the Federal Open Market Committee’s first opportunity to make another interest rate adjustment arrived this week, the Federal Reserve unanimously passed on making another increase, maintaining the target range for the federal funds rate at 0.50 percent to 0.75 percent. In explaining their decision, Fed officials said in a statement that information they received […] [Read More]

Car sales in December closed exceptionally strong because there was likely a pull forward effect, especially given a number of attractive incentives offered across the industry. January may be suffering a bit of a hangover after the impressive deals seen at the end of last year, according to, Alec Gutierrez, senior analyst for Kelley Blue […] [Read More]

It was a solid start to 2017 for the certified pre-owned vehicle market. There were 192,586 CPO sales in January, which beats year-ago figures by 0.8 percent, according to Autodata Corp. Last year was the sixth straight record year for certified pre-owned sales, with dealers moving 2.64 million CPO vehicles for a 3.5-percent increase, Autodata […] [Read More]

Bill Berman has been named president of AutoNation, the retailer said in a news release. In a move that was effective Wednesday, Berman — who had been executive vice president and chief operating officer — becomes president and COO. Mike Jackson, who had held the title of president, continues at AutoNation’s chairman and chief executive […] [Read More]

Black Book found that both its vehicle value data and mood in the lanes reflected an upbeat direction as the industry approaches spring activities. This week’s Black Book Market Insights report again showed compact cars demonstrating better retention heading into the early spring selling season. Editors mentioned the overall truck segment values decreased by only […] [Read More]