Along with hiring an executive for a personnel role, CarGurus released a study this week identifying where consumers report the best vehicle-shopping experiences as measured by customer ratings of dealerships submitted to the site. Topping the list where shoppers gave the highest percentage of perfect five-star reviews when rating their dealership buying experiences was Nashville, […] [Read More]

Penske Automotive Group announced Wednesday it has donated $913,000 to the organization Paralyzed Veterans of America. As a corporate partner of the Veteran’s organization, the funds were raised through Penske’s “Service Matters” campaign, which gives customers the option to make a donation when they’ve had their vehicles serviced at a Penske Automotive Group Dealership. All […] [Read More]

After a fifth straight record year, the certified pre-owned car market began 2016 with a modest dip, as January sales fell 2.1 percent on a year-over-year basis. But keep this in mind: January 2015 was the best January ever for CPO sales. And this past month was the second-best, according to Autodata Corp.  There were 190,951 […] [Read More]

vAuto, whose parent company is Cox Automotive, is coming out with a new wholesale sourcing tool. The companies aim to launch the all-new Stockwave at the upcoming 2016 NADA Convention & Expo in Las Vegas. And the tool isn't just for stores who use vAuto — it is open to all dealers. Dale Pollak, the […] [Read More]

Toyota, Lexus and Mazda have all recently released information regarding airbag-related recalls, while Mazda has also issued a separate recall related to an issue with the fuel filler pipes in its recent CX-5 vehicles. Let’s break them down by recall size. Toyota/Lexus recall 320,000 Land Cruiser, 4Runner, Tundra, Sequoia, LX and GX vehicles Toyota announced […] [Read More]

Both the Department of Justice and the Consumer Financial Protection Bureau sent out press releases on Tuesday afternoon reporting the settlement the agencies made to resolve allegations that Toyota Motor Credit engaged in a pattern or practice of discrimination against African-American and Asian/Pacific Islander borrowers in auto financing. While each regulator highlighted similar points — how […] [Read More]

Kelley Blue Book estimated the average transaction price (ATP) for new vehicles in the United States climbed to $34,112 in January, representing an increase of $919 or 2.8 percent year-over-year. To keep that metal moving out of dealership inventory and into finance company portfolios, the easiest path continues to be an avenue that worries industry […] [Read More]

This week, Scan123 announced the integration of its electronic document management system with Auto/Mate Dealership Systems. Officials said the integration can help dealers transition to a paperless environment, streamline workflow and help them to comply with federal law. “Integrating our system with Auto/Mate’s DMS was inexpensive and relatively easy due to the Open/Mate integration program, which […] [Read More]

Markham Ontario’s Don Valley North Toyota has been named the 2016 Auto Remarketing Canada CPO Dealer of the Year. The dealership might sound familiar to readers, as the Toyota store was a runner-up for the 2015 award. The team continued to excel in the certified pre-owned department over the course of 2015, notching this year’s […] [Read More]

ADESA president and chief executive officer Stéphane St-Hilaire announced this week that Troy Peterson has been named general manager of the company’s upcoming ADESA Chicago location. In his new role, the company highlighted, Peterson will oversee all business operations at ADESA Chicago and lead business development in the nation’s third largest metropolitan area. Peterson will […] [Read More]