The next session in Dealertrack Technologies’ series of free webinars delves into how dealers can learn best practices for embracing digital retailing to keep their dealership from derailing in the face of an evolving approach to sales. Dealertrack digital retailing expert Ali Mendiola said today’s consumers demand a seamless and transparent online to in-store experience. […] [Read More]

Consumers hit the Web for Cyber Monday to start the week off with some shopping, and one North Carolina dealership took the vehicle deals it offered for the event beyond its website and onto Facebook. Bryan Honda, one of the state’s oldest dealerships, announced last week it would be selling vehicles in real-time directly within […] [Read More]

Auto dealers: Here are nine new cars you might want to begin focusing on in your sales department. The Automobile Journalists Association of Canada has released nine “Best New” category winners for 2016, including double wins for both Volkswagen and Mercedes-Benz.  The nine vehicles are now in the running for the overall Canadian Car of the Year […] [Read More]

The J.D. Power 2015 U.S. Consumer Financing Satisfaction Study gave two specific areas where auto finance providers need to focus their efforts on servicing processes. Stemming from the study that examines the overall customer experience with financing either an automotive loan or lease, J.D. Power analysts determined that finance companies should be anticipating the changing […] [Read More]

GO Financial announced on Monday that its first back-end pool payments began this month.  Executives highlighted some of the early GO dealer-partners are seeing the benefits from their first pools maturing and now are receiving back-end pool payments based on the strong performance of their loans.  The company also mentioned many of GO’s other early […] [Read More]

As you're likely aware, it’s not just the U.S. that is seeing a booming used-car market. India, in particular, appears poised for “accelerated growth” — nearly 167 percent, to be more precise — on the pre-owned side. Bearing that in mind, Cox Automotive announced a strategic investment in a division of Mahindra Group that includes […] [Read More]

Depending on whose forecast you subscribe to, new-vehicle sales this month may end up being the highest November has ever seen. And the used-car market? Well, count on it to reach at least 2.7 million sales  and probably more, if projections from Edmunds.com and TrueCar hold firm. Edmunds is forecasting 2.77 million used sales for […] [Read More]

ADESA announced just before Thanksgiving that Heather Greenawald has been named its vice president of legal. ADESA indicated Greenawald will report to KAR Auction Services executive vice president, general counsel and secretary Becca Polak and to ADESA president and chief executive officer Stéphane St-Hilaire. In her new role, Greenawald will lead ADESA’s legal team and […] [Read More]

The Federal Trade Commission indicated this week that two Ohio dealers have agreed to settle charges from the agency that they deceived consumers with advertisements that touted low monthly vehicle lease payments but failed to disclose key terms of the offers. The FTC’s administrative complaint alleged that Progressive Chevrolet Co., and Progressive Motors, of Masillon, […] [Read More]

Chip Perry is excited to be back in the auto business. And he sees a lot of potential for TrueCar in what he believes to be a continually evolving online auto environment. He’s also aware of the much-talked-about challenges involving the company he will soon head. But Perry is ready for them. In a conversation with […] [Read More]