Santander Consumer USA highlighted that its auto financing originations moved higher both during the fourth quarter and for the full year. However, the finance company that also serves as the captive for Fiat Chrysler Automobiles acknowledged it lost market share. And SCUSA believes it knows the places where the market share went. “If you take the […] [Read More]

Along with offering extra information about complaints from New York state and the New York City metro area, the Consumer Financial Protection Bureau updated the figure for its overall complaint total as of the close of 2015. As of Jan. 1, the bureau reported that it has handled more than 790,000 complaints across all products, […] [Read More]

Tom Folliard plans to retire from his role as CarMax chief executive officer prior to the end of 2016, with Bill Nash expected to take on the reins at that point, the company announced Monday. Here’s how the changeover will work: As the result of a multi-year management succession plan, Nash — previously executive vice […] [Read More]

Sixteen percent of AutoNation’s used-vehicle inventory was unable to be sold at the end of last year due to its own internal policy to not sell any vehicles with open safety recalls. Add that to the less than 2 percent of their new-vehicle inventory affected by the same policy, this represents roughly 6 percent of […] [Read More]

Women-Drivers.com recently named its top dealers for 2015, honoring both franchised and independent operations. Based upon the number of reviews received and the aggregate scores of those reviews, site officials highlighted these dealerships have consistently demonstrated exceptional trust, respectful and fair experiences toward women when shopping, purchasing and in the service drive. The winners include: […] [Read More]

Depending on whose prediction you look at, the currently projected estimation for new-vehicle sales in January is expected to decline from as little as half a percent to as much as 3 percent compared to January 2015. The used-car market, however, is expected to clear 3.05 million vehicles by Monday, which would result in roughly […] [Read More]

Lithia Motors announced on Friday it has added a new Subaru store to its store count in California. The dealer group has acquired Riverside Subaru of Riverside, Calif., which will be renamed DCH Subaru of Riverside. This is the first DCH acquisition for the company, after Lithia acquired DCH Auto in 2014. The company shared this […] [Read More]

North Texas Ford dealers and the Ford Motor Company Fund late last week handed out more than $400,000 in Ford Driving Dreams scholarships for seniors in high schools across north Texas. These funds will go to students interested in pursuing education in science, technology, engineering and math. The scholarships are $2,000 a piece and will […] [Read More]

The NCM Institute recently completed its eighth General Management Executive Program (GMEP) curriculum and awarded 11 managers and future executives with certificates of completion for its dealer development program. Orchestrated by NCM Associates, officials explained GMEP's comprehensive curriculum emphasizes financial and operational best practices, along with a solid leadership foundation that will strengthen and prepare […] [Read More]

Mid-South Auction is back in family ownership. XLerate Group announced on Friday that the Rea family has repurchased XLerate’s Mid-South Auction in Pearl, Miss. Mid-South, originally founded in 1972, was formerly owned by the Rea family and operated under the name of Rea Brothers Mid-South Auction (RBMSA) until being acquired by American Auto Auction Group […] [Read More]