Cross-Sell Reports has launched its Cross-Sell Interactive tool in Illinois, and will now provide interactive market reports for dealers there. CSI’s features include customizable charts and graphs which allow users to create personalized dashboards with key metrics and areas of interest. This is Cross-Sell’s first offering of market analysis, statewide dealer and lienholder summaries and MarketingINTEL reporting […] [Read More]

A securitization presale report from Standard & Poor’s gave a glimpse as to what the interaction between Westlake Financial Services and the Consumer Financial Protection Bureau has been like dating back more than a year. The report based on information as of June 12 indicated that the CFPB is considering legal action against Westlake for […] [Read More]

CarMax announced first-quarter results for the start to its 2016 fiscal year, reporting another record quarter for sales and earnings. With net sales and operating revenues increasing by 7.1 percent to $4.041 billion, it is apparent the retailer — which was recently featured in our Top 100 Independent Dealers issue — had a robust start to […] [Read More]

While dealership management emphasized this week’s settlement with the New York attorney general “acknowledges no admission of wrongdoing or liability,” Dealertrack Technologies' Randy Henrick shared his unsavory assessment of the “payment packing” possibly orchestrated by a trio of Honda stores as well as what the enforcement actions and multi-million dollar penalties could mean for dealerships […] [Read More]

For franchised and independent dealerships that use BB&T Dealer Finance, a segment of BB&T Dealer Financial Services, flat-fee compensation is coming your way. On Thursday, the commercial bank announced the launch of what it dubbed “a nondiscretionary dealer compensation program, providing a competitive automobile financing program that eliminates pricing discretion in the consumer transaction.” Officials […] [Read More]

As Consumer Portfolio Services closed its second term securitization of the year, General Motors cheered Fitch Ratings’ decision this week to raise the credit ratings of both GM and GM Financial to investment grade with the finance company’s diminishing presence in the subprime space being an element impacting the decision. With this upgrade, the corporate credit […] [Read More]

The growth in the subprime auto finance market has been as steep as it has been talked about — and it’s also something that Edmunds.com chief economist Lacey Plache says to keep an eye on. However, she emphasized that we’re not yet at a tipping point, and this could be a plus for car sales. […] [Read More]

Edmunds.com announced the winners of its fifth annual Best Retained Value Awards, and earning this year’s top honors for highest projected residuals were Toyota and Acura. The awards spotlight the brands and 2015 models with the strongest projected five-year residual values. This is based on the vehicles’ “average ‘cash’ True Market Value (TMV) price during their first […] [Read More]

J.D. Power just released its 2015 Initial Quality Study ratings and results, and it seems Korean brands are continuing to improve while other more well-known brands may be feeling the impact of recent recalls. With impressive year-over-year improvement, the Korean brands “continue to widen the quality gap with other automakers,” J.D. Power reported, while Japanese […] [Read More]

You might have the right vehicles in stock. And you might be offering the best deals. You might even be in the prime location. But these days, it isn’t enough unless consumers find your business trustworthy — and that starts online. To address this reality in the digital age of online referrals and reviews, Mobials […] [Read More]