The Costco Auto Program announced Tuesday its Driving Member Satisfaction event, which will award $2,000 to a winning authorized contact and general manager team each month to thank its participating dealers and to help improve the dealers’ customer service index scores. The first award recipient is Carol Gonzalez at Honda of Bowie in Bowie, Md., […] [Read More]

U.S. Bank recognized 2014 Auction of the Year winners, spotlighting five auctions with annual honors. The winning locations are listed below: Highline Segment Winner: Manheim Pennsylvania Lease Return Segment Award: Manheim Milwaukee Retail Repo Segment Winner: Manheim Riverside U.S. Bank Asset Remarketing Director's Award: ADESA Kansas City  Marine/RV Segment: Brasher's Northwest Time Change at Manheim […] [Read More]

After first announcing the plan to launch a  certified pre-owned program for the Model S last fall, Tesla has officially launched the offering online. Auto Remarketing confirmed with a Tesla spokesperson that the Model S pre-owned website launched this past Friday. The website, whose launch was first reported by Clean Technica, features the CPO warranty, front-and-center. […] [Read More]

As the group’s used-vehicle sales jumped by 10.6 percent in the U.S., the segment of Group 1 Automotive’s business that shined brightest during the first quarter was the finance and insurance department. Delving into more U.S. results, F&I revenue jumped 13.3 percent while Group 1 established an F&I gross profit per unit record. That back-end gross […] [Read More]

Penske Automotive Group announced its earnings results for the first quarter of this year and held its quarterly conference call Tuesday. The company sold a total of 48,057 used retail units (U.S. and international) in the first quarter, representing a year-over-year increase of 6.7 percent.  Sharing more overall pre-owned results, Penske's used-vehicle revenue rose 6.8 percent year-over-year, up […] [Read More]

There’s one thing in particular that Will Amiri notices about buyers of certified pre-owned vehicles that may make them different than most used-car buyers. As part of our annual “Best CPO Dealers in the United States” special edition this winter, Auto Remarketing asked Amiri — the used-car director of Longo Toyota & Lexus — what […] [Read More]

Service provider WebRecon determined vehicle financing cases still only represented a small amount of the complaints recently sent to the Consumer Financial Protection Bureau. WebRecon chief executive officer Jack Gordon reviewed the regulator’s database and found the CFPB received 3,380 complaints associated with debt collection in February. While the total amount represented a 3.1-percent jump […] [Read More]

As more and more car shoppers turn to the Web for their car-shopping needs — on a myriad of mobile devices — consumer data is becoming increasingly more important to successfully target and attract these potential customers. Robert Rath, vice president of dealership products and business development at TRADER Corp., touched on this very issue […] [Read More]

Based on projections from industry analysts released Monday, expect used-car sales for April to finish north of 3 million units. Edmunds.com is calling for approximately 3.2 million used-car sales for the month. Although this would be down from the 3.5 million used sales in March, the resulting used SAAR for April (36.7 million) would edge […] [Read More]

Net Driven has been purchased by Internet Brands, an online media and software services organization that focuses on the automotive, health, legal, home and travel fields.   Acquiring marketing firm Net Driven further solidifies Internet Brands’ presence in the automotive market, which already includes companies such as Autodata solutions, Chrome Data and CarsDirect. "Net Driven's […] [Read More]