The National Alliance of Buy-Here, Pay-Here Dealers and AutoTrader.com teamed up to conduct a groundbreaking study to define the consumer profile of the average BHPH customer and to understand the unique shopping needs of this customer segment. The two-part study included qualitative focus groups conducted in Los Angeles and Dallas and a national quantitative online […] [Read More]

You must understand your audience in order to do a great job at marketing your product. If you sell pizza, understanding and targeting your market is pretty easy. Statistics show that 93 percent of Americans eat pizza at least once per month. Many eat pizza more than once per month. So if you own a […] [Read More]

Why did you come to Vegas this year? Yes, there is a conference for our industry, and all the major players are here. Many of the best buy-here, pay-here dealers, and other operators who want to be the best, are going to be in the Wynn Resort with you. Then there are the lights, sounds, […] [Read More]

A decision that every leader has to make is when to upgrade to a better employee. This is always a difficult decision because it means that an employee will likely be terminated or demoted. However, a leader has to see the big picture and make decisions that are best for the organization. This is why […] [Read More]

AutoTrader.com executive vice president and chief operating officer Alan Smith boiled down the site's primary objective as being the online catalyst to bring vehicle shoppers and dealers together. The company is sharpening that strategy to cater to the buy-here, pay-here market with a new solution that's been in development for several years. In an exclusive […] [Read More]

The numbers point to just how rough the retail sales seas got for some buy-here, pay-here dealers in 2013. According to the BHPH Industry Benchmarks prepared by the National Alliance of Buy-Here, Pay-Here dealers in association with SGC Certified Public Accountants and NCM Associates, sales volume softened by nearly 7 percent last year, coming on […] [Read More]

In a recent study called “Women + Mobile: The Unbreakable Bond,” Time, Inc. and Nuance Digital Marketing discovered that women are incredibly reliant upon their mobile devices — in fact, 60 percent of women say their smartphone is the most important device they own, and 88 percent of women say their phones give them something […] [Read More]

Although cost is important to car shoppers, it seems that their time is also a big priority, and most aren’t willing to take extraordinary amounts of it just to haggle away at a car’s price tag. In its 2014 Car Shopping Trends Report, Edmunds.com said that while most shoppers at least try to get a […] [Read More]

Group 1 Automotive on Monday announced the acquisition of South Point Kia in Austin, Texas.  The dealership, which will operate as Kia of South Austin, is expected to generate $55 million in estimated annual revenues. "We are delighted to further expand our footprint in the Austin market, which includes Maxwell Ford, Town North Nissan and […] [Read More]

BMW Canada has a new leader. Hans Blesse assumed the role on Tuesday after the company announced former president and chief executive officer of the BMW Group Canada Eduardo Villaverde was leaving the company. Villaverde had taken on the role in September 2011 after running the company’s operations in Spain. Blesse has been with the […] [Read More]