It seems wholesale price spikes may be slowing down this week after March and early April showed strong retention across most segments. This week, NADA Used Car Guide is predicting prices to remain unchanged — holding steady at an average of $17,350. In terms of gains, the biggest percentage increase will be seen in the […] [Read More]

ADP announced this morning that it plans on spinning off its Dealer Services business. The company said in a statement that its board of directors approved a proposal to separate the Dealer Services unit into an independent publicly traded company; this will be done via a tax-free spinoff of the entirety of Dealer Services to […] [Read More]

Awarded during a ceremony at the recent 2014 Auto Remarketing Canada conference, the International Automotive Remarketers’ Alliance (IARA) in Canada announced this morning the recipients of the Annual Remarketer of the Year and two Industry Icon Awards. This year’s Remarketer of the Year is Doug Collis, remarketing sales manager at Ford of Canada. The award […] [Read More]

It’s been said that, "business success comes with being receptive to change." What changes at car dealerships would increase sales? Changes range from who is buying, what’s being sold, to technology, safety and design features, new styles and designs, and certainly new methods and ways to sell, buy and research cars. Women shop and buy […] [Read More]

Due largely to implications of winter weather, auction sales volume for units up to 8 years old in March was down 1.8 percent month-over-month despite gains in some model-year classes, according to the latest Guidelines report from NADA Used Car Guide. For the first quarter, however, there was a 1.5-percent year-over-year increase, as the transaction […] [Read More]

When choosing their next car purchase, consumers are often looking for the vehicles that will run as smoothly as possible and cause them the least amount of headache. According to the results of CarMD.com Corp.’s 2013 CarMD Vehicle Health Index and Manufacturer & Vehicle Reliability Rankings released Wednesday, Hyundai has risen to the top in […] [Read More]

This week, GE Capital Fleet Services launched MyFleetOffice2, what the company described as an advanced online fleet management platform that can give fleet managers the ability to do more powerful analytics and to complete a wide range of administrative tasks more easily and entirely online. The company stressed it incorporated extensive input from GE Fleet […] [Read More]

NADA Used Car Guide pinpointed just how much more wholesale prices for used cars and light trucks up to 8 years in age increased in March than they did in February. Analysts pegged the March jump at 3.7 percent, well above February’s 2.2-percent increase. NADA UCG executive automotive analyst Jonathan Banks explained what happened in […] [Read More]

A dealership’s service center serves as a way to ensure customer loyalty and for many, also acts as a direct pipeline for trade-ins — but much of this depends on customer satisfaction. J.D. Power released the results of its 2014 U.S. Customer Service Index (CSI) Study — which measures customer satisfaction with service at a […] [Read More]

There’s no denying that vehicle recalls can be headaches for all parties involved — the manufacturers, dealers, prospective shoppers and drivers of the affected cars. And media coverage tends to convey as much. But the proactive step, itself, of making a recall is actually positive and can promote vehicle safety in a time where that […] [Read More]