Ever dealt with a customer who thought you were ripping them off? Or one that thought you could afford to pay a little more for a trade-in? Chances are they may have been wrong. According to a new survey commissioned by TrueCar, car shoppers think dealers make about five times more profit on the sale […] [Read More]

"What Women Want" was a great movie about an ad executive starring Mel Gibson who, after an injury, had the ability to read women’s minds. He could do wondrous things in the advertising world marketing and selling to women with that unusual ability. But that was the magic of movies. Knowing what women car buyers […] [Read More]

To help dealers win more used-vehicle trade-ins and further grow their volume and profits through better inventory management and customer engagement, Dealertrack Technologies introduced an all-new Inventory+ vehicle trade-in quote module and a fully integrated transportation tool. Officials explained on Monday that dealers now have access to two new powerful tools within Inventory+, making the […] [Read More]

Auctions in the business of selling proved they can also give back, with several auction events raising thousands for community causes. First up, Brasher’s Northwest Auto Auction, in what has become an eight-year tradition, hosted the Brasher’s Golf Challenge to benefit the Natasha Melton Medical Fund.   Fourteen-year-old Natasha, the daughter of Brasher’s Northwest general […] [Read More]

A number of variables contributed to price softening in the lanes last week, one of which was a curveball thrown from Mother Nature, herself. Black Book’s Ricky Beggs pointed out in his latest “Beggs on the Used Car Market” report that vehicle damage from a group of storms — which produced tornadoes and hail that […] [Read More]

Concern that advertisements for new cars under $10,000 may be misleading for consumers prompted The Ontario Motor Vehicle Industry Council — which enforces the province’s Motor Vehicle Dealer Act and Regulations  —  to issue an open letter to Ontario’s dealers last week. The crux of the issue: dealers should be careful about reusing OEM advertisements […] [Read More]

When CarMax announced a successful first quarter of its 2015 fiscal year — notching a 9.8-percent increase in used sales — company management attributed much of this spike to an increase in both foot and Web traffic. In fact, Web visits grew to over 14 million, representing a 25-percent increase compared to the same period […] [Read More]

Ally Financial recently honored Jeff Teague of Teague Auto Group as the winner of the 2014 TIME Dealer of the Year award and presented a charitable grant to support his efforts in the local community. Ally executives were on hand for the celebration at the dealership in El Dorado, Ark., to present a grant of […] [Read More]

CU Xpress Lease, part of the GrooveCar family of brands, recently formed a partnership with Peoples Credit Union, which will be offering vehicle leasing in Broward and Palm Beach counties in south Florida. Peoples chief executive officer Jeffrey Miller explained how the institution created this alignment with CU Xpress Lease. “The leasing market in general […] [Read More]

During the first quarter of its 2015 fiscal year, CarMax Auto Finance originated $20.5 million of loans — representing 0.8 percent of retail unit sales for the timeframe — through its program for customers who typically would be financed by the company’s third-party subprime providers. As of May 31, the company tabulated that a total […] [Read More]