Paragon, provider of incentives and consumer engagement tools, shared study results this week that show dealers might be bypassing some incentives “consumers really want.” According to the results, consumers may be more interested in leaving with cash in hand than a lower price tag. The study revealed that of the 1,300 shoppers — who were […] [Read More]

National Auto Care Corp. — the administrator of the CarMark Certified program  — and Family First Dealer Services announced Friday the promotion of a key employee to the role of vice president of sales for the company. (As reported by Auto Remarketing here, NAC and FFDS completed their merger in November and now serve as […] [Read More]

Sun Tzu said, “The supreme art of war is to subdue the enemy without fighting.” As I look ahead to the coming year, I see a trifecta of potential trouble for dealers. First, dealers will want to continue the pace of renewed new/used sales volumes and profitability they’ve enjoyed this year (2013). Second, consumers will […] [Read More]

ADP Dealer Services Inc.  announced it has reached an integration agreement with CenPOS Inc., as part of an effort to simplify and improve dealership billing and payment processes. CenPOS will be providing ADP Dealer Management System clients with a end-to-end payments solution called ADP ePayments. “CenPOS will provide ADP dealers with a multi-channel payment solution […] [Read More]

ADP Dealer Services Inc.  announced it has reached an integration agreement with CenPOS Inc., as part of an effort to simplify and improve dealership billing and payment processes. CenPOS will be providing ADP Dealer Management System clients with a end-to-end payments solution called ADP ePayments. “CenPOS will provide ADP dealers with a multi-channel payment solution […] [Read More]

Many in the industry use Black Book’s “Beggs on the Used Car Market” weekly videos as a way to stay on top of auction price movement and trends in the lanes. This week, Black Book editorial director and senior vice president Ricky Beggs took a different approach for the series. He sat down with this […] [Read More]

AutoNation had its strongest December for total retail new-vehicle sales in 12 years and posted its best annual sum in six years, the retailer said Monday. It retailed 29,596 new cars last month, which was up 6-percent year-over-year and the best December since 2001. Meanwhile, full-year new-vehicle retail sales were up 11 percent at 296,419 […] [Read More]

In response to severe weather conditions in the Midwest and East Coast, Manheim said Monday it is waiving online fees for vehicles purchases through Simulcast and facilitation fees for vehicles purchased through OVE.com to assist dealers. Manheim indicated the fee waivers are effective from Monday through Jan. 31 and apply on all open and closed […] [Read More]

Among others making significant progress in the certified pre-owned arena during 2013, some automakers are reporting record years for CPO. Hyundai, for one, had its best year ever for certified sales, moving 75,941 units. This was an 8.2-percent improvement over 2012 sales. The program closed the year with 6,029 CPO sales in December, down 6.2 […] [Read More]

Dealers can edit the content of their websites anytime and track competitors with the upcoming launch of a new dealer website platform announced Monday.  Haystak Digital Marketing said its all-new platform will integrate with the company’s entire suite of digital marketing products and services, and the company plans to debut the platform at the upcoming National Automobile Dealer […] [Read More]