There will likely be an increase of more than 4 percent in used-vehicle sales this month, according to CNW Research, which has pegged the industry-wide total at 3.09 million used sales for November. Especially striking was the increase for franchised dealers, CNW said in its latest Retail Automotive Summary, noting how these hikes were particularly […] [Read More]

It is easy to fall into the trap that assumes consumers think dealership contact throughout car ownership is a nuisance that should be avoided or at least utilized only when necessary. But that might not be the case. A recent Maritz research study showed that 18 percent of customers say the dealership they bought from […] [Read More]

After highlighting the company’s performance during the first quarter of its 2014 fiscal year, Copart chief executive officer Jay Adair explained how the sales slowdown during the heat of the recession four years ago is still impacting the salvage industry. Adair told investment analysts that vehicles on the road today are older than what was […] [Read More]

The J.D. Power 2013 U.S. Consumer Financing Satisfaction Study showed that those initial steps in the F&I process determine which companies score high marks with consumers and which ones do not. According to the study released on Monday, lenders that provide excellence in the servicing and onboarding experiences from the beginning of the loan or […] [Read More]

Siri — not just a tool for the iPhone. Siri Eyes Free, a voice-activated program, is now available as a dealer-installed accessory in select Honda and Acura vehicles. American Honda Motor Co. revealed Tuesday that select Honda and Acura models, including the 2013-2014 Honda Accord and 2013 Acura RDX and ILX, now offer buyers Apple’s […] [Read More]

The General Motors Foundation on Tuesday announced the recipients of $2.9 million in grants for education. The grants will support 26 leading universities and partnering organizations across the U.S., through the foundation’s University/Organization Partner Program. The initiative provides funding to advance secondary education curricula in science, technology, engineering and mathematics, also known as STEM, information […] [Read More]

CHICAGO — While staying at what analysts are calling manageable levels, TransUnion reported jumps in the auto loan delinquency rate on both a quarterly and yearly basis. TransUnion indicated the ratio of borrowers 60 days or more delinquent on their auto loans increased to 1.04 percent in the third quarter. The level marked a rise […] [Read More]

WESTERVILLE, Ohio — National Auto Care Corp., an administrator of vehicle service contract programs, said this week its merger with Family First Dealer Services, a company whose core focus is on providing unique F&I product offerings, has been completed. As announced earlier this month in SubPrime Auto Finance News, NAC was selected to be the […] [Read More]

CARLSBAD, Calif. — Del Mar Recovery Solutions recently chose RISC Vendor Compliance Reporting (VCR) database management software to monitor and maintain its third-party vendor compliance. By choosing RISC VCR software, Del Mar Recovery Solutions explained that it now can efficiently manage its repossession agent network in order to maintain the industry's highest compliance standard. Del […] [Read More]

ALEXANDRIA, Va. — With Thanksgiving a day away, I thought now might be an appropriate time to count my blessings. We auto dealers have so much to be thankful for. No. 1 and No. 2 on my list (bolded AND starred) are my family and employees. It is their energy, support, and hard work that […] [Read More]