MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The issue of leaving messages for consumers continues to receive scrutiny in the courts," ACA officials […] [Read More]

PHOENIX — On the same day it reported and discussed third-quarter earnings, DriveTime explained on its quarterly conference call why its partnership with Manheim to launch a new separate and independent wholesale auction company makes sense. Go Auto Exchange, a new joint venture announced this week, will focus on independent dealers and the low-end vehicle […] [Read More]

Patty Stanley — the new ServNet president and co-owner of Carolina Auto Auction and Indiana Auto Auction — recently outlined her plans for the two-year term of her presidency. Top-of-mind for Stanley will be efforts to continue the development of the technological initiatives that were launched during the term of her predecessor, R. Charles Nichols, […] [Read More]

Although prices are still up over 3 percent from 2012 levels, this past month auction prices experienced one of the only drops seen this year. Used-car prices in Canada fell slightly in October, going down 1.8 percent when compared to September, according to the lasted RVI Market Update for Canada. But despite the fairly significant […] [Read More]

Manheim Canada announced this week it has chosen a new director of commercial accounts. Joining the company’s leadership team is Steve Coulman, effective this coming Monday. Commenting on the hire, Russ Stegall, executive director of Manheim customer management, said,  “We’re very pleased to have Steve on board. “He brings a valuable customer perspective to the […] [Read More]

CarProof Vehicle History Reports announced this week it has made a hire in a brand new position: director of financial planning and analysis. Chosen for the role is Alison Doyle, who will be responsible for analyzing company and market data to create "actionable insights," the company said. Doyle will also work to build operating plans […] [Read More]

With its latest move announced Wednesday afternoon, Ally Financial said it has now repaid more than 70 percent of the investment the U.S. Treasury made in the company. Ally completed a private placement of 216,667 shares of Ally common stock for an aggregate price of roughly $1.3 billion, and said it also completed the repurchase […] [Read More]

When marketing technology provider Search Optics got off the ground in the early 2000s, executive vice president Christian Fuller described the digital marketing environment for dealers back then as one where dealers weren’t doing digital marketing themselves. “It was really just an environment where people would buy leads from third-party lead providers and pay $20 […] [Read More]

Manheim has opened a new service center in California, home to multiple services the company says will help customers grow their own businesses. The new Manheim California Service Center is an 89,000 square-foot building housing the Volkswagen Credit/Audi Financial Services Technical Operations Center, Manheim’s Employee Service Center West, and other sales and support services for […] [Read More]

As a host of retailers are getting ready for the holiday shopping season filled with everything from huge televisions to those memorable Christmas sweaters, Paul Potratz asked dealers if they’re prepared to move some metal and more on Black Friday and Cyber Monday. Along with tips about how long an entire campaign should last, the […] [Read More]