Ford announced last week it is issuing a safety recall for approximately 13,100 Ford Explorer, Taurus and Lincoln MKS vehicles from the 2013 model year in the U.S., Canada, Mexico and the federalized territories. The reason for the campaign is rear door latches may contain an improperly formed component. Ford safety communications manager Kelli Felker […] [Read More]

Tim Morgan, general sales manager of Radley Acura in Falls Church, Va., has been named the Autobytel Dealer of the Month for May. The award program introduced earlier this year honors  Autobytel dealers who “employ the highest standards in customer service, Internet automotive retail sales and lead management processes,” officials said. Morgan joins Patti Scipione […] [Read More]

Creating vehicle description pages for online inventory is becoming harder and harder for dealers, as consumers are beginning to expect more detailed and interactive information. In light of this challenge, Chome Data Solutions announced late last week it has partnered with video technology company Flick Fusion to release PicMotion Videos. These new streaming videos combine […] [Read More]

MONROE, N.C. — Think you know everything possible about how to run a successful buy-here, pay-here dealership? Are you considering getting into the business and are unsure about what steps to make first? The National Alliance of Buy-Here, Pay-Here Dealers is having another summer BHPH boot camp, and Hall of Famer Ed Bass gave a […] [Read More]

RALEIGH, N.C. — Last week's enforcement action by the Consumer Financial Protection Bureau against U.S. Bank and Dealers' Financial Service is pushing service providers in the vehicle financing industry to sharpen their protocols to avoid a similar fate. For example, David Bafumo, president of FNI Inc. — a collateral protection and consumer benefit program product […] [Read More]

BOUNTIFUL, Utah — New Start Financial recently announced the company is launching a subprime auto financing program to all independent and franchised dealers throughout Utah. Previously, NSF was only available at two select independent dealerships. But a recent merger with Sam Russell, owner and operator of the Automatic Car Credit dealerships, and Vance Harrison of […] [Read More]

IRVINE, Calif. — DocVerify, a secure electronic signature provider, is bringing its electronic signature and secure VeriVault verification systems to Oracle Fusion CRM. Officials highlighted the news comes just a few weeks after DocVerify announced a major update to its Salesforce AppExchange application, and also launched its fully customizable electronically signed Web form with Wufoo. […] [Read More]

Tesla Motors’ non-traditional direct-to-consumer sales model has landed the automaker atop auto industry news this spring, while also leaving many dealers throughout the country up in arms. But little has been said regarding the young company’s potential effect on the used-car market. To get some insight into residual values and the future market for used […] [Read More]

The first significant penalty from the Consumer Financial Protection Bureau in connection with vehicle financing came Thursday — a development associated with approximately $6.5 million in revenue for two companies. The CFPB ordered U.S. Bank and one of its nonbank partner companies, Dealers’ Financial Services, to end what it called deceptive marketing and lending practices […] [Read More]

Car prices in the lanes have experienced long-awaited declines this spring, making it easier for dealers to secure inventory as pre-owned supply continues to increase. But many dealers and buyers remain cautious, as prices have fluctuated over the past few years. That said, NADA’s Jonathan Banks provided some good news for dealers this week, noting […] [Read More]