Many new- and used-car shoppers hit the lots with a specific car in mind. But according to the J.D. Power 2013 New AutoShopper Study released this week, more than half of the younger — Generation Y —  buyers who began their search on the Internet for a new car may be open to consider any […] [Read More]

Citing industry research showing that 80 percent of social media users prefer connecting to brands through Facebook, one digital marketing company is driving a new product straight into social media, to help dealers achieve sales results. Outsell, which offers Software-as-a-Service (SaaS), on Tuesday announced the release of Outsell Social in its Digital Engagement Platform. This […] [Read More]

SCHAUMBURG, Ill. — With compliance associated with mandates issued by the Consumer Financial Protection Bureau creating quite an industry stir nowadays, Zurich Automotive revisited regulations that are a little older but still vital to day-to-day operations at dealerships. Zurich reiterated that the Red Flags Rule enforced by the Federal Trade Commission requires dealers to develop […] [Read More]

EDINA, Minn. — CarHop has continued to add to its network of buy-here, pay-here dealerships, venturing into another state among its three newest stores. The company is now moving metal at lots near San Diego, another in Pueblo, Colo., and for the first time in South Dakota with a store in Sioux Falls. CarHop now […] [Read More]

ORLANDO, Fla. — This year as US Equity Advantage celebrates its 10th year in business as a provider of biweekly and custom consumer loan acceleration services to the automotive industry, the company highlighted several milestone achievements. Those accomplishments include: —A projected $29 million in interest saved for its members —$44.4 million of additional equity created […] [Read More]

DETROIT — Ally Financial and Wolters Kluwer Financial Services announced that Ally has started to accept recreation vehicle finance applications through Wolters Kluwer's AppOne dealer portal. The companies explained AppOne is a Web-based platform that can provide Ally and its RV dealer customers the opportunity to simplify both the credit application and contract preparation processes […] [Read More]

One of the presenters coming to this year’s Re3 Conference, MBSi Capital, recently unveiled two new features incorporated into Repo Ninja, a mobile application for the repossession industry. Officials highlighted the two new powerful features include the addition of a full-featured condition report to the app’s tablet version and a full-featured asset recovery form to […] [Read More]

Today's consumers are driving fewer miles, keeping their cars longer and researching more, all of which combine to cost dealerships millions of dollars in lost service revenue each year — so says Mike Walther, chief executive officer of DMEautomotive. To help dealers and OEMs achieve what the company calls Total Customer Retention, Walther and DMEa […] [Read More]

Dealertrack Technologies unveiled a new tool this morning meant to assist dealerships in developing a fair lending policy and better defend themselves in credit discrimination audits. The company introduced an Equal Credit Opportunity Act Model Fair Lending Compliance Policy Template and Model Exception Rate Justification Sheet for Dealertrack compliance subscribers. Company officials recapped that earlier […] [Read More]

The Kelly Auto Group — which has been doing business in the Pennsylvania Lehigh Valley since 1967 and has delivered more than 100,000 vehicles — prides itself on putting its customers first, says John Lim, general manager at Kelly Nissan of Route 33.   Lim says, “at Kelly Nissan, our customers come first, and we […] [Read More]