WASHINGTON, D.C. — The American Financial Services Association's state government affairs committee recently published a white paper on foreign language requirements for consumer contracts. The paper highlights three states — California, Nevada and New Mexico — that have gone farther than the U.S. Civil Rights Act of 1964 by proposing or enacting legislation or regulations […] [Read More]

IRVING, Texas — Specialty auto finance company Exeter Finance Corp., announced the completion of its third rated term securitization late last week, issuing $400 million in notes backed by subprime automobile installment receivables. The company explained the notes were purchased by qualified institutional buyers and accredited investors in a private placement offering pursuant to Rule […] [Read More]

LAKE SUCCESS, N.Y. — Dealertrack Technologies chairman and chief executive officer Mark O'Neil emphasized that the more governmental regulations dealers face, the more valuable the company's suite of solutions are. Along with highlighting store appeal for its inventory management system and more, O'Neil explained the lengths Dealertrack is going to create a tool dealers can […] [Read More]

HANOVER Md. — Hudson Cook recently brought in its third new partner so far this year, as the new addition is set to establish the firm's new office in West Chester, Pa. Joining the provider of legal compliance services for the financial services industry is Jed Mayk. Hudson Cook said Mayk's practice will focus on […] [Read More]

Customer retention is crucial to dealership and OEM success, and Subaru stores may be feeling the positive effects of increasing customer loyalty, according to KBB.com data released this week. According to the site, Subaru "steadily climbed" in shopper loyalty for Q1, moving up to the No. 3 position for shopper loyalty, behind Toyota (No. 1) […] [Read More]

The used-car market is thriving, and smart dealers are focusing their communication and sales efforts on women who make up 53 percent of all used-car sales and influence a much higher percentage of all purchases. Women today are exercising more control over their personal finances and the contractual dealings they enter into. It’s no secret […] [Read More]

New guidance for dealers regarding the requirements of health care reform laws has been issued this week, according to a bulletin from NADA Regulatory Affairs posted in Thursday's issue of NADA Headlines. The bulletin said that “temporary guidance” was provided by U.S. Department of Labor regarding the written notice employers are required to provide to […] [Read More]

This week, as the company was about to hit its fourth anniversary, Dataium made several moves to boost personnel, company divisions and office locations within its operation as an aggregator of in-market automotive shopper behavior. Among the new personnel appointments, Dataium said Angie Sherrell joined the firm to develop its media services group and focus […] [Read More]

Are you still paying your sales team on gross? If you are, you are not alone. This approach still is used by many dealerships across the nation. When these pay plans were developed consumers had little knowledge of how our business worked, and it was tough to really shop all the competition. Do you remember […] [Read More]

Dealers looking for help in using Foursquare can find it next week, at a just-announced webinar. Joining the latest CARFAXConnect webinar will be Foursquare’s Ray Lin, who the company says will “help dealers unlock the power of social media marketing using Foursquare.” The free webinar is set for Tuesday at 2 pm. EDT, and will […] [Read More]