As the company's data showed auto loan originations now are at the highest level in five years, Equifax rolled out a new solution last week geared to help finance companies and dealers gain a better understanding of their customers' likely credit capacity, needs and usage. [Read More]

As preparation for the new year heats up, so does competition, and dealers are working  to ensure their customers stay loyal. One way to ensure this is through superior customer service. General Motors recently features one customer service representative in its “Faces of GM” blog who isn’t afraid to go the extra miles for buyers. […] [Read More]

Late last week, prior to the month’s end, Ford was projecting November to be its best hybrid sales month ever. And as illustrated in the most recent Hot Car Report from Kbb.com, interest in at least one of the Blue Oval’s gas sippers is growing. For example, last week, shopping activity for the 2013 Ford […] [Read More]

CHICAGO — The seasonal movement TransUnion spotted several times when looking at national auto loan delinquency rates for the second and third quarters of a calendar year unfolded similarly again in 2012. Analysts determined the ratio of borrowers 60 or more days past due rose from 0.33 percent in the second quarter of this year […] [Read More]

SKOKIE, Ill. — Turner Acceptance Corp. recently opened its fifth personal loan branch in Illinois. The new branch is located in Burbank. Andres Huertas, Turner's director of direct and merchant financing, highlighted the newest location will complement the company's other branches located in Chicago, Wheeling and Northlake. "Our branches are an important part of our […] [Read More]

CARMEL, Ind. — Along with an announcement late last week of another common stock offering, KAR Auction Services' board of directors approved the initiation of a quarterly cash dividend on the company's common stock. The first dividend paid to stockholders in the company's history entails the initial quarterly dividend of $0.19 per share to be […] [Read More]

PHILADELPHIA — VINtek, a provider of automotive collateral management, electronic lien and title (ELT) services and direct finance processing, recently announced it is assisting automotive lenders in Georgia with compliance with finalized ELT legislation. In October, the Georgia Department of Revenue's Motor Vehicle Division published rules regarding the ELT portion of HB 865 that was […] [Read More]

Are your customers coming back into the dealership to purchase the same new vehicle again? Well, if your dealership is selling Chevrolet Volts, this may be the case. According to Consumer Reports annual Ownership Satisfaction survey, 92 percent of respondents who own the Volt said they would definitely buy it again. This score made the […] [Read More]

Though dealers in his region of the country reported slow retail sales for both new and used vehicles during the Thanksgiving weekend, one auction executive said the holiday did not impact the auction lanes. In the post-sale report from Tuesday’s action at Brasher’s Sacramento Auto Auction, John Brasher said the holiday, combined with warm, get-outdoors […] [Read More]

As the month winds down and analysts offer their projections on what kind of figures the used- and new-car retail markets will bring, the picture of the fleet market for November is also becoming clearer. Based on several recently released analyses, it appears the share of the new-car market commanded by fleet will hover somewhere […] [Read More]