MASON, Ohio — TriStar will be launching a new vehicle service contract on Jan. 3 focused on customers who serve in a branch of the U.S. military. Officials explained TriStar Freedom Guard is designed to help service members keep their vehicle running smoothly. Should there be a covered failure, Freedom Guard can provide additional assistance […] [Read More]

For Courtney Cole, sixth-generation dealer and co-owner of Hare Chevrolet in Noblesville, Ind., the strength in her dealership comes from the “ability to differentiate” itself from the competition. This dealer says it’s all about standing out. Cole owns the family business with her sister Monica Peck. Cole heads up the sales department, while Peck runs […] [Read More]

A dealer has more to consider these days than a simple website when designing a digital marketing plan. And the ways to snag a potential buyer over the Internet are growing. According to a recent survey of online vehicle shoppers commissioned by Chrome Data, consumers are increasing their use of mobile devices and social media […] [Read More]

Third-quarter delinquencies and repossession rates moved in directions Experian Automotive didn’t expect. They all moved lower year-over-year. According to Experian Automotive’s Q3 State of the Automotive Finance Market Analysis, 30-day delinquencies fell to 2.67 percent from 2.78 percent in the year-ago quarter. The development marked the second consecutive year that third quarter 30-day delinquencies stayed […] [Read More]

In an action that represents the single highest civil penalty amount ever paid to the National Highway Traffic Safety Administration for violations stemming from a recall, this morning Toyota agreed to pay $17.35 million to settle claims related to the timeliness of a recall made back in June. That campaign was to address the potential […] [Read More]

If findings shared by NADA University on Monday are any indication, the outlook on workforce stability at the nation’s dealerships is a relatively solid one. The education and training arm of the National Automobile Dealer Associated has released the 2012 Dealership Workforce Study Industry Report, which was put together in partnership with Northwood University and […] [Read More]

The National Auto Auction Association shared news Monday afternoon that Jacob B. Hershey, co-founder of what was formerly known as Pennsylvania Auto Dealers Exchange, died Friday at age 90. His funeral is scheduled for 2 p.m. EST on Thursday in New Oxford, Pa. It will be held at the Nicarry Meeting House at The Brethren […] [Read More]

As buyer demand in the lanes continues to rise — in part due to Hurricane Sandy and the need for replacement vehicles in the Northeast — it seems dealers are turning toward one particular group of vehicles to fill up the lots. In the latest “Beggs on the Used Car Market” video report, the Black […] [Read More]

These days, it seems consumers want to begin discussing a potential purchase with dealership staff far before they make it into the physical store, according to recent analysis from automotive data company Polk. In a recent study commissioned by website chat company Contact At Once, one in three users of auto website chat bought a […] [Read More]

American Auto Auction Group announced that two of its newest auction properties have been officially recognized as members of the National Auto Auction Association. The two newest NAAA members are Your Auction of Pasco and Badger State Auto Auction. Your Auction of Pasco is a greenfield site opened in Holiday, Fla., this past March, and […] [Read More]