CallRevu, a provider of automotive call monitoring systems, announced the launch its Center of Excellence, which the company said will “redefine innovation and customer satisfaction benchmarks in the sector.” CallRevu said the new COE illustrates its mission to blend advanced technology with strategic partnerships with a tech-agnostic philosophy that prioritizes the integration of “top-quality, scalable […] [Read More]

Coming off of tabulating how much into the billions its enforcement actions totaled last year, the Consumer Financial Protection Bureau (CFPB) issued a procedural rule on Friday, updating the process by which financial institutions can appeal supervisory findings. Officials said the updated rule broadens how the bureau evaluates appeals, the options for resolving an appeal, […] [Read More]

While anticipating that 2024 will be a busy year for auto finance companies, Wolters Kluwer announced fourth quarter and end-of-year results and analysis connected with its Auto Finance Digital Transformation Index. The index tracks the rate at which dealers, service providers and finance companies are seeing growth in the evolution from paper-based finance back-office processes […] [Read More]

It was good news, bad news for the retail used-car market in January. Supply softened on both a year-over-year and sequential basis, but so did prices.  Used-car demand fell over 7% from January 2023, but was up almost 14% from December. And both supply of and demand for used EVs is rising, and prices are […] [Read More]

Omnique and Wayne Reaves now are working together to help independent and buy-here, pay-here dealers. On Friday, the software providers announced a new integration to offer service and parts functionality to the independent reconditioning market. The companies explained their partnership brings together their products in a comprehensive two-way integration that can facilitate data sharing between […] [Read More]

Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2024 is a conversation with Casey Ivins of the Costco Auto Program, who connected with Cherokee Media Group’s Joe Overby at the J.D. Power Auto Summit to talk about the used-car market trends he is watching this year, how the Costco Auto […] [Read More]

Rick Case Automotive Group president and CEO Rita Case joined company staff members as volunteers in a program to provide new shoes for children at the Rick & Rita Case Boys & Girls Club of Broward County in Davie, Fla. Rep. Jared Moskowitz (D-Fla.) and his family were also among the volunteers who helped more […] [Read More]

As fleet managers blend more electric vehicles into their portfolios, Fleetio responded this week with an initial rollout of tools with EV management capabilities. The fleet maintenance management software company highlighted that its solution can empower fleet owners, administrators and organizations of all sizes to take control of their electric vehicle costs and maximize the […] [Read More]

Dealer Services Network (DSN) made two acquisitions in January. This week, the technology-enabled provider of title and registration services for mobility customers added to its executive team. Bringing more than two decades of experience to the operation is Jennifer Somers, who will serve as its director of technology. In this new capacity, DSN said Somers […] [Read More]

Launcher landed its second alliance of the week on Thursday with the newest one aimed at expanding access to credit within the Hispanic market. Launcher now is integrated with Conecta Marketing Group in order to help finance companies optimize their customer acquisition operations. Previously, Launcher made a move with Scienaptic AI aimed at benefitting mutual […] [Read More]