In the last two years, electric vehicles and plug-in hybrids have nearly quadrupled their combined share of Carvana’s sales, the online used-car retailer said in a special report. And it’s perhaps a surprising segment leading that EV/PHEV surge. In its EV Trends report released Wednesday, Carvana said 9% of its sales in second quarter were […] [Read More]

CarGurus announced the winners of its 11th annual Top Dealer Awards, which recognize dealerships in North America and the U.K. that consistently deliver exceptional customer service, value and trust while embracing digital retail tools to enhance the shopper experience. “For over a decade, the CarGurus Top Dealer Awards have recognized dealerships that lead with a […] [Read More]

Carvana’s revenue and income grew significantly in the second quarter of 2025. The used-car retailer’s executives attributed the growth to Carvana’s oft-stated long-term drivers, including more awareness and trust and improving the selection of vehicles offered. They said the boost in profits was helped by the company’s ability to leverage its size and assets to operate more efficiently. That allowed Carvana to ... [Read More]

The agenda for Used Car Week 2025 — featuring of dozens of sessions covering the retail, remarketing, finance and collections/recovery segments of the used-car industry — is now available. The itinerary includes workshops on specific best practices with industry experts, panel discussions and fireside chats with C-suite leaders, coupled with awards luncheons and ceremonies, networking receptions, afterhours events and even pickleball. Used Car Week is ... [Read More]

The next new employee in your dealership service department might not be human. Reynolds and Reynolds announced the official release of Relo, a parts delivery robot designed to create efficiencies and increase safety for service departments. Reynolds said Relo comes to market after months of development — and a sneak-peek appearance at the 2025 NADA […] [Read More]

Negative equity can be significant hurdle to clear when dealerships handle trades, as Edmunds recently reported 7.7% of trade-ins toward a new-vehicle purchase during the second quarter were upside down by more than $15,000. Negative equity can be a conundrum in the repossession and recovery worlds, too, especially if the vehicle ends up as a […] [Read More]

When it comes to selling cars, trust is an enormous factor. Autotrader received an important endorsement in that category this week, when it was named America’s most reputable brand in auto retail by Morning Consult. The Cox Automotive brand earned a score of 70.7 in Morning Consult’s Reputation Score to top the category. Morning Consult […] [Read More]

Perhaps amid chaos erupting at your dealership, finance company or personal household, the auction segment appears to be a place where the automotive industry can find some stability, based on the newest data and observations from Black Book. Analysts said in Tuesday’s edition of Market Insights that, “Depreciation in July surpassed typical seasonal levels, yet […] [Read More]

TransUnion recently discussed significant opportunities percolating for auto refinancing, potentially involving 18 million individuals. Caribou got even more specific about the topic, saying lenders appear to be doubling down on electric vehicle owners by offering them greater monthly savings through refinancing than traditional gasoline vehicle owners. The developments are surfacing as the federal EV tax […] [Read More]

While some troubling findings surfaced, too, the Q2 2025 Paths to Prosperity report from Santander Holdings USA contains some upbeat information for dealerships and auto-finance providers. According to the bank’s research, 55% of middle-income Americans are considering buying a vehicle, a new survey high. That’s up from 47% in Q1. Santander pointed out that 52% […] [Read More]