As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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SPONSORED EPISODE: AI & Big Data Deliver Significant Improvements to Inventory Management
In this sponsored episode of the Auto Remarketing Podcast, Merritt Critcher, Director of Product Management with CDK speaks with Bill Zadeits about the newest trends and potential for AI and big data to meet and exceed the inventory management needs ... Listen Here
Experian on how much auto refinancing is gaining traction
Melinda Zabritski, Experian’s head of automotive financial insights, said consumers are looking for ways to secure more favorable vehicle financing terms, especially with interest rates leveling out and perhaps a cut coming next week from the Federal Reserve. The base ... Listen Here
Follow the Money: State of Auto Finance in Canada
In this panel discussion from Canada’s Used Car Week in June, Cherokee Media Group president Bill Zadeits talks with leaders from auto finance institutions about the most important metrics, trends and macroeconomic factors in the Canadian used-car landscape. They discuss ... Listen Here
Retail
Hyundai Hope on Wheels awards $27 million in grants to fight childhood cancer
Hyundai’s nonprofit foundation to battle childhood cancer is backing its hope with money. Hyundai Hope on Wheels, a nonprofit supported by Hyundai Motor America and its 850 U.S. dealers, announced the 2025 recipients of its annual research and programmatic grants, ... [Read More]
Hiley adds Chevy dealership to its holdings in Dallas-Fort Worth
Hiley Automotive Group has added to its portfolio of North Texas dealerships. The Texas-based business has acquired Lakeside Chevrolet in Rockwall, just east of Dallas, from Carol Grady, Michael Grady and Bob Holliman, according to Performance Brokerage Services, which advised ... [Read More]
Wholesale
Lane watch: Selective buying surfaces as retail scene stays strong
Black Book said on Tuesday its estimated used retail days to turn is now at roughly 36 days. Perhaps, as a result, Black Book saw buyers being “more selective” in the lanes last week, as auction conversion rates have eased ... [Read More]
Greater member engagement just 1 goal for new NAAA president
Eddie Lafferty’s auto industry career began when his friend’s grandfather asked him to help manage his Porsche dealership. “I ended up doing very well and sold out his cars, and then it kind of led to a life in retail,” ... [Read More]
Technology
UVeye goes big with inspection platform for trucks, buses, commercial fleets
UVeye’s inspection capabilities have grown. And so have the vehicles it’s inspecting. The provider of artificial intelligence-powered vehicle inspection technology said it has expanded its automated systems to support commercial fleets, including Class 6-8 trucks and buses. The company said ... [Read More]
Click-Ins awarded U.S. patent for image-based damage identification technology
Click-Ins’ damage-identification technology is now patented. The provider of artificial intelligence-powered vehicle inspection systems announced the United States Patent and Trademark Office has granted U.S. Patent No. 12374135B2 to its DamagePrint technology, which Click-Ins called “a novel method of creating ... [Read More]
Analysis
COMMENTARY: It’s back-to-school time for dealers & students alike
It’s that time of year again, and today’s lesson is: Consumer buying trends. During the pandemic, everyone asked, what’s the “new normal” going to be? It’s been five years now — and we know. Post-COVID, consumers have become more conservative. ... [Read More]
Vehicle thefts drop 23% in first half of 2025, continuing downward trend
Vehicle thefts continued to fall in the first half of 2025, according to the National Insurance Crime Bureau’s analysis of reported thefts. The nonprofit organization dedicated to preventing and combating insurance crime found 334,114 auto thefts in the U.S. for ... [Read More]
