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ALG hands out 2016 Canadian Residual Value Awards

Subaru_Outback for ARC

ALG announced winners of its eighth annual Canadian Residual Value Awards on Wednesday with Subaru and Land Rover taking top honors for mainstream brand and premium brand, respectively.

Analysts highlighted that Subaru repeated as the top-ranking marque among mainstream brands, claiming a total of three segment awards. The haul included the Subaru Outback, a perennial winner in the midsize utility (two-row) segment.

ALG noted that an all-wheel-drive strategy coupled with disciplined incentive spending continues to be the driving forces behind Subaru’s high residual values.

Land Rover’s top ranking among premium manufacturers marks the OEM’s second consecutive win.

Analysts explained that consumer demand for Land Rover products has increased following a newly expanded lineup and enhanced luxury amenities, resulting in limited incentive spending and high residual values. Land Rover models also won in two segments this year: Range Rover Sport and Discovery Sport.

Among mainstream brands, Toyota edged out Honda with a total of five segment awards, including the Tundra pickup truck’s seventh and the Tacoma’s sixth consecutive residual value award. Honda received segment awards for four of its models, including the redesigned Honda Pilot in the midsize utility (three-row) segment.

Other highlights include: The all-new Nissan Maxima’s top ranking in the full-size car segment, the Porsche Panamera’s first award for Porsche Cars Canada in the premium executive car segment, and the highly anticipated Mercedes-AMG GT S’s top ranking in the premium sports car segment.

ALG’s Canadian Residual Value Awards (RVA) recognize vehicles in 27 segments, ranging from city car to full-size commercial van, that are projected to retain the highest percentage of their manufacturer’s suggested retail price (MSRP) after a four-year period for mainstream brands and three-year period for premium brands.

This year’s recipients were chosen from 2016 model year vehicles that have shown strong value in their competitive segments. The awards will be presented to automakers this week at the Toronto Auto Show.

“Depreciation is the single biggest cost of vehicle ownership, and informed consumers understand the importance of resale value when making their purchase decision,” said Jim Nguyen, executive vice president and general manager of ALG.

“The ALG Residual Value Award is a meaningful achievement in the hyper-competitive automotive landscape,” Nguyen continued. “Residual values are a key indicator for the market success of a vehicle, factoring in quality, product execution and brand desirability as primary drivers of ALG’s forecast.”

Below is the full list of 2016 RVA winners:

RVA Overall

Mainstream Brand: Subaru

Premium Brand: Land Rover

RVA Mainstream

City Car: Nissan Micra

Subcompact Car: Nissan Versa Note

Compact Car: Subaru Crosstrek

Midsize Car: Honda Accord

Full-size Car: Nissan Maxima

Sports Car: Subaru WRX

Alt-Fuel Vehicle: Toyota Prius v

Minivan: Honda Odyssey

Subcompact Utility Vehicle: Kia Soul

Compact Utility Vehicle: Honda CR-V

Midsize Utility Vehicle – 2 Row: Subaru Outback

Midsize Utility Vehicle – 3 Row: Honda Pilot

Full-size Utility Vehicle: Toyota Sequoia

Off-Road Utility Vehicle: Toyota 4Runner

Midsize Pickup: Toyota Tacoma

Full-size Pickup: Toyota Tundra

Midsize Commercial Van: Ford Transit Connect

Full-size Commercial Van: Mercedes-Benz Sprinter

RVA Premium Segment

Premium Compact Car: MINI Cooper

Premium Midsize Car: Acura TLX

Premium Full-size Car: Hyundai Genesis

Premium Executive Car: Porsche Panamera

Premium Sports Car: Mercedes-AMG GT S

Premium Compact Utility Vehicle: Land Rover Discovery Sport

Premium Midsize Utility Vehicle – 2 Row: Land Rover Range Rover Sport

Premium Midsize Utility Vehicle – 3 Row: Lexus GX

Premium Full-size Utility Vehicle: Mercedes-Benz G-Class

9 honored by AJAC as best new vehicles on road

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Auto dealers: Here are nine new cars you might want to begin focusing on in your sales department.

The Automobile Journalists Association of Canada has released nine “Best New” category winners for 2016, including double wins for both Volkswagen and Mercedes-Benz. 

The nine vehicles are now in the running for the overall Canadian Car of the Year and Canadian Utility Vehicle of the Year awards, which will be announced at the Canadian International Auto Show in Toronto in February.

For 2015, the Subaru Legacy was named the Canadian Car of the Year, while the Ford F-150 took home the award for utility vehicles.

AJAC will also announce the winners of its Canadian Green Car of the Year awards at the Vancouver International Auto Show in March.

How were the nine winners chosen? Well, the race was on when some of Canada’s best-known auto journalists gathered this past October in Clarington, Ontario for a four-day test-drive evaluation of brand-new or significantly changed models for an event known as “TestFest” held at the Canadian Tire Motorsport Park.

"TestFest is the most intensive new-vehicle evaluation process on the planet," said Gary Grant, co-chair of the Canadian Car of the Year committee. "No other organization employs such stringent testing methods to determine its award winners."

During the event, 71 auto journalists each drove vehicles in their categories — one after another on the same day and under the same conditions to ensure objective comparisons, AJAC shared.

"Our program is absolutely testing-based," said Justin Pritchard, also co-chair of the Canadian Car of the Year committee. "We have dozens of experienced vehicle testers driving dozens of vehicles, back to back, over the course of several days. This testing process generated 1,911 test drives, producing over 110,000 data points and 1,701 category ballots. It's important to note that every aspect of this testing data is shared online via our website, so shoppers can see how any given vehicle won its category, or how it stacked up to the category winner."

The results were tabulated by KPMG, which works with AJAC and its Canadian Car of the Year awards, and the categories cover segments ranging from Best New Sports/Performance to Best New SUV/CUV.

And most of these core categories are divided into price ranges to better provide fair and relevant comparisons, giving dealers another marketing tool when working with customers within a specific price budget. The winners are as follows:

2016 CANADIAN CAR OF THE YEAR "BEST NEW" AWARDS

SMALL CAR
Honda Civic

FAMILY CAR
Volkswagen Golf Sportwagen 1.8TSI

SPORTS/PERFORMANCE under $50K
Volkswagen Golf R

SPORTS/PERFORMANCE over $50K
Mercedes-Benz AMG C-Class (C 63 S)

PRESTIGE/PERFORMANCE
Mercedes Benz AMG GT (S Coupe)

PICKUP
Chevrolet Silverado

SUV/CUV under $35K
Mazda CX-3

SUV/CUV $35K – $60K
Kia Sorento

SUV/CUV over $60K
Volvo XC90 

 

2 Canadian dealerships recognized for website excellence

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Two automotive retailers in British Columbia were recognized in the automobile category with a 2015 WebAward, which are presented annually by the Web Marketing Association.

The OpenRoad Auto Group notched an award, and U.S-based, The Gary Stock Co., was honored for its development of the website for Jaguar Kelowna, of Kelowna, B.C.

The Gary Stock Co. took home a 2015 WebAward for Outstanding Achievement in Web Development. The winning entry, as aforementioned, was the auto dealership website for Jaguar Kelowna. The Gary Stock Co. was given the Automobile Standard of Excellence award.

The OpenRoad Auto Group, one of the fastest growing dealer groups in the country, also won a Web Development Award for Outstanding Website. The dealergroup received this same award in 2014, as well.

 “It’s great that OpenRoad has been recognized for the continual development of a better online car shopping experience", says OpenRoad Auto Group director of marketing Ben Lovie. "Our Web strategy is simply to never stop exploring new ways to create a better online experience. I am particularly excited about Payment Engine, a new vehicle monthly payment shopping tool we launched this summer and a new project that is in the works and due for release later this year."

For more information on the 2015 WebAwards for auto, see here.

 

 

 

Toyota takes home most Vincentric Best Value in Canada awards

2014 Sequoia

Toyota, Lexus and Ram received top brand honors in this year’s Vincentric Best Value in Canada awards.

Announced late last week, Toyota took home the title of Best Value Passenger Vehicle Brand, while its luxury arm, Lexus, received the Best Value Luxury Brand award.

Ram was named the Best Value Truck Brand.

To gauge the winners, Vincentric measures cost of ownership in Canada using eight different cost factors: depreciation, fees and taxes, financing, fuel, insurance, maintenance, opportunity cost, and repairs.

Taking a look at the awards by model, Toyota was once again out on top with the most segment awards of any manufacturer. Its Toyota, Lexus and Scion brands won awards across multiple vehicle categories.

For example, the Scion iQ took home the honors in the micro car segment, and the Prius notched an award for the compact hybrid group. Toyota also made moves among the larger models, with the Highlander winning in the midsize crossover segment and the Sequoia taking home the award for the large SUVs.

“Several auto manufacturers had award winning vehicles across many vehicle segments," stated David Wurster, president of Vincentric. “Manufacturers are increasingly monitoring and managing total cost of ownership to better compete with their rivals while offering significant choices and value for consumers.”

Among the big winners was also the Volkswagen Group, which earned all of its seven awards in the passenger car category with winning vehicles from its Volkswagen, Audi and Porsche brands.

The Audi A3 won the award for premium compact sedan as well as premium convertible, and the A7 was tops in the premium large sedan category. VW notched awards for the convertible (Eos) and wagon (Golf Sportswagon). The Porsche Cayman took home honors in the premium sports car category, and the Panamera S E-Hybrid won in the prestige category.

Fiat Chrysler Automobiles, Honda Motor Co., Ford Motor Co., Kia Motors Corp. and General Motors also did well this year, with each manufacturer earning multiple awards.

To see the full list of 2015 Vincentric Best Value in Canada awards, as well as commentary and value ratings, see here. 

Ford, Toyota Dominate 2015 Vincentric Fleet Awards

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Results from the fourth annual Vincentric Best Fleet Value in Canada awards were announced today, with Ford and Toyota coming out on top.

Ford pulled ahead due to the strength of its trucks and vans, while Toyota notched wins across a variety of vehicle categories.

Ford swept three out of four pickup categories, recognized for its F-150 XL, F-250 Super Duty XL and F-350 Super Duty XL.

Along with three wins for the Lincoln brand and honors for the Blue Oval Transit vans, the automaker earned nine Vincentric fleet awards this year.

Toyota came out on top because of its diverse lineup, Vincentric analysts explained. The OEM took home two hybrid awards with its Toyota Prius c and Camry Hybrid LE.

Toyota also performed well in the crossover and SUV category, with wins stemming from its Rav4 LE, 4Runner SR5 and the Sequoia SR5. Toyota was also the only other brand other than Ford to win an award for a pickup model. The Tacoma took home the honors for the compact pickup segment.

Vincentric also pointed out General Motors performed well this year, with six winning vehicles. The Buick brand led with four awards, and the Chevrolet Impala (large sedan) and Express 3500 (full-size 1-ton passenger van) took home segment awards, as well.

The Daimler Group experienced success with it Smart and Mercedes-Benz Sprinter models combining for five winning vehicles. The Sprinter vans took home all three of the full-size van segment awards — for the fourth consecutive year. The Smart brand took home took home the electric-plug-in hybrid segment award for its Smart fortwo Electric, and its Smart fortwo Pure won in the micro division.

FCA made quite a showing this year, as well, with its Dodge, Jeep, and Ram brands earning four total awards. 

 “Driven by the intense competition in the fleet market, this year’s awards had winning vehicles from thirteen different manufacturers across 18 brands,” stated David Wurster, president of Vincentric. “This diversity offers fleet operators a wide range of choices when using total cost of ownership to help guide their vehicle selections.” 

 

Remarketing’s 40 Under 40

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Every year, we continue to see more and more young, successful dealers and remarketing professionals enter the field. With that in mind, we wanted to find a way to honor and recognize these up-and-coming stars as the next generation of excellence in remarketing. That is why Auto Remarketing Canada chose to launch "Remarketing's 40 Under 40." Read more …

Sohail Ahmed
Sohail Ahmed
25
Owner
Momo Cars
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Jon Arnett
Jon Arnett
35
General Manager/Managing Director
CARFAX Canada
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Josh Bailey
Josh Bailey
39
Vice President, Research and Editorial
Canadian Black Book
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Sergey Barandich
Sergey Barandich
36
Dealer Principle/Owner
Redline Auto Sales
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Duncan Cochrane
Duncan Cochrane
33
President
Strathcom Media
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Dominique Durocher
Dominique Durocher
33
General Sales Manager
Entrepot Auto Durocher
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Kevin Eaves
Kevin Eaves
38
Chief Technology Officer
CarProof
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Mark Endras
Mark Endras
38
Chief Executive Officer and President
TradeRev
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Michael Galpin
Michael Galpin
31
Vice President, Client Relations
Canada Drives
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Kevin Gordon
Kevin Gordon
29
Managing Partner
Convertus
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Brad Hanebury
Brad Hanebury
31
Co-Founder and Chief Technology Officer
Mobials Inc.
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Josh Hatton
Josh Hatton
38
General Sales Manager
Midland Chrysler
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Evan Hershfield
Evan Hershfield
24
Used Vehicle Operations Coordinator
Honda Canada Inc.
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Marius Husaru
Marius Husaru
34
Owner/Operator
Ontario Greenlight Motors
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Shaun Jalili
Shaun Jalili
39
Chief Executive Officer
Platinum Automotive Group
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Eric Janca
Eric Janca
35
National Vehicle Remarketing Manager
Chrysler Canada Inc.
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Eric Kaplan
Eric Kaplan
30
Chief Operating Officer
TREND Financial
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Wesley Kent
Wesley Kent
38
Senior Director
ADESA.ca and Private Label Programs – Canada, ADESA Canada
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Robert Karbaum
Robert Karbaum
31
National Digital Strategy Manager
Dilawri Group of Companies
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Kamran Khadem
Kamran Khadem
38
Manager
Bell Auto Inc.
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Zach Klempf
Zach Klempf
23
Chief Executive Officer
Selly Automotive
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Steve Kump
Steve Kump
39
President and Chief Technology Officer
Speed Shift Media
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Jason De Luca
Jason De Luca
39
Assistant General Manager
Manheim Toronto
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Andrew MacIver
Andrew MacIver
30
General Manager
Ride Time
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Michael Mazgay
Michael Mazgay
39
Director, Fleet and Remarketing
SiriusXM Canada
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Jeffrey Newhouse
Jeffrey Newhouse
39
Chief Executive Officer
Canadian Title Loan Corp.
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Michael O’Connor
Michael O’Connor
39
Chief Executive Officer and Co-Founder
eDealer and Carmigo.com
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John Oddone
John Oddone
32
Vice President
Apex Inspection Solutions
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Andrew Ojamae
Andrew Ojamae
36
Managing Partner
Kitchener Ford
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Brian Pearl
Brian Pearl
31
Marketing and Business Development Professional
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Miranda Pyette
Miranda Pyette
35
Marketing Director/Professional
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Kris Rams
Kris Rams
35
General Manager, Vice President
Islington Chrysler Fiat
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Simon Robitaille
Simon Robitaille
39
General Manager
ADESA Montreal
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Ivan Sandoval
Ivan Sandova
38
Digital Marketing Manager
Car Nation Canada
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Erica Sietsma
Erica Sietsma
35
Senior Vice President, Product and Strategy
Digital Air Strike
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Anil de Silva
Anil de Silva
39
Site Manager
ADESA Tilbury
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Christina St-Germain
Christina St-Germain
29
General Manager
Manheim Montreal
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Ryan Stubbs
Ryan Stubbs
32
Regional Director
Western Canada, NextGear Capital
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Jim Williamson
Jim Williamson
32
Dealer Principle and General Manager
Williamson Chrysler Ltd.
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Tony Willson
Tony Willson
37
President and General Manager
Ontario Motor Sales
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IARA Presents 2015 Remarketer of the Year Award

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The International Automotive Remarketers Alliance (IARA) presented the 2015 Remarketer Of The Year Award to a deserving veteran of the industry this afternoon at the Auto Remarketing Canada Conference in Toronto.

This year’s recipient is Gerry Corcoran, remarketing manager at Jim Pattison Lease.

Alex Johnston, head of remarketing for Canadian Dealer Lease Services Inc., presented the award on behalf of the IARA’s Canadian Committee.

Johnston, a former IARA Remarketing Icon Industry Award winner, is currently the chair of the IARA’s Canadian Industry Recognition and Awards Committee.

“In presenting Gerry Corcoran with the 2015 Remarketer of the Year award, the IARA Canadian Committee would like to recognize and congratulate him on his tireless efforts to promote and bring greater advancements in the remarketing industry,” said the members of the IARA Canadian Committee.

The Remarketer Of The Year recipient is chosen by members of the IARA through a nomination process and is intended to recognize an individual who contributed to the awareness, the stature, and overall strength of remarketing as an aspect of the automotive industry, IARA officials explained.

The award recognizes an outstanding leader in the Canadian used-car and remarketing industry. This award is given to a Canadian auto remarketer that continuously exceeds expectations through dedication, integrity, hard work and thoughtful leadership. This auto remarketer will have played an active role in shaping the Canadian used-car industry into what it is today.

Past recipients include Doug Collis, remarketing sales manager at Ford Motor Co. in Canada; and John Carere, former national remarketing manager for RBC Automotive Finance.

Highlighting this year's recipient, Corcoran began his career in the automotive business running a truck stop in Northern Ontario that earned the Award of “Best Truck Stop” in the Province of Ontario in 1981.

And after moving to Toronto in 1986, Corcoran entered the remarketing business through a position with Grant Brown National Leasing.

Grant Brown National Leasing went through a series of owners over the years, and Corcoran applied his remarketing expertise to the company until 2000.

For the next 10 years, he worked with Dollar Thrifty, using his remarketing and process knowledge and his newly developed computer skills to improve the profitability of the remarking division.

In 2010, Corcoran started with Jim Pattison Lease, where he continues to build processes and practices that gain some the best returns in the industry.

In addition to his remarketing abilities he has honed his skills as a presenter and has become an integral part of the Pattison presentation team.

An industry advocate, an outstanding contributor and an exceptional role model makes Corcoran an ideal recipient of the IARA Remarketer of the year award, IARA members concluded.

The IARA is a nonprofit organization composed of corporate remarketing professionals dedicated to the continuous improvement of the vehicle remarketing industry. The IARA’s Canadian Committee was formed in 2011 and has grown to over 35 organizational members consisting of: OEM’s, finance, leasing, rental and industry remarketing professionals.

 

Toyota, Jeep Wrangler Stand Out In CBB ‘Best Retained Value’ Awards

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Canadian Black Book released the results of its annual “Best Retained Value” Awards this evening, in time for the kickoff of the Canadian International Autoshow in Toronto on Friday.

This year’s awards took a look at 2011 model-year vehicles, with Toyota taking home the most awards this time around. And not surprisingly, the Jeep Wrangler once again saw the strongest price retention on the roads.

The Japanese nameplate notched six Best Retained Value first-place awards this year.

When asked what so often puts Toyota ahead in terms of value retention, Josh Bailey, vice president of research and editorial at Black Book, said, “It seems that it is partially reputation. Certainly, Toyota is well-known for building reliable cars, even though we have seen them go through some tribulations with recalls over the past few years. Still, when you speak to the owners and see the studies come out, they do fare very well in terms of reliability.

“We also know that Toyota spends a lot of time training dealers on customer handling, particularly through the turbulence they have had recently,” he added.

Once again, Toyota’s Prius earned the top spot in the compact car category for the third consecutive year. Canadian Black Book pointed out this win confirms the “continued desirability of this hybrid among Canadians.”

Even though hybrid new-car sales are still a fraction of a percentage of the market, Bailey pointed out when you look at the hybrid used-car market, with the Prius and the entry-luxury car segment winner, the LexusCT200 hybrid  — also the first luxury hybrid to notch a CBB retained value award — it is “eye opening.”  

Bailey also said that hybrids that are part of larger model programs, such as the Toyota Accord hybrid or Camry hybrid, these vehicles don’t seem to fare as well in terms of value retention. The vehicles that are designed and marketed as hybrids, such as the Prius, tend to perform better.

Scarcity certainly plays a factor in hybrid value retention, as well.

“Hybrids tend to be a little more expensive on the front-end when you buy it new, but as a used buy, I think the scarcity, plus a group of people, who despite what the fuel prices might be, are still interested in buying hybrids, are fueling retention,” Bailey concluded.

Toyota also swept the midsize SUV category, locking down first place with its Toyota 4Runner, followed by the FJ Cruiser and Highlander in second and third place, respectively.

The Japanese brand also took home first-place finishes in the small pickup segment (Toyota Tacoma) and the full-size pickup class (Toyota Tundra), notching these wins for the sixth year in a row.

The only other vehicles to take home awards for the sixth consecutive year were the Subaru Outback (midsize car) and the Mercedes-Benz Sprinter (full-size van).

The 2015 award winners were also highlighted by the Jeep Wrangler out in front with the best retained value of any vehicle.

The Wrangler retained almost 70 percent of its original MSRP after four years, the most impressive retention performance out of all 2011 model-year vehicles sold in Canada.

The unit was recognized once again as a first-place finisher in the compact SUV category for the fifth consecutive year.

What factors continue to push the Wrangler to above-average retention performance? Bailey said the addition of the four-door model in 2008 pushed the unit even further ahead.

“They were always really good, but now it’s expanded into a whole different world. And with the whole industry shifting toward that sport utility angle, this is kind of the ultimate choice. It is the icon of off-roading,” Bailey said. “When you put that on top of the overall trends in the market,  that is one of the reasons that the Wrangler fares so well.”

Among other trends seen across this year’s set of awards, Canadian Black Book pointed out there has been a “surge” in European wins.

Looking at the awards by continent, Japanese manufacturers came out ahead with 10 first-place finishes, followed by Europe with seven, which is up from three last year. Domestics notched three wins.

Bailey reported the improvement from European manufacturers may be due in part to their focus on CPO programs.

“They have had really strong CPO programs, those brands like Audi and BMW. I think that they are very much aware of the benefits of CPO and what it brings to the brand. It’s difficult to isolate the impact of CPO on the prices, but knowing they have pretty firm guidelines as far as what the CPO program needs to look like and how strongly the dealers participate in it, there is certainly something to it,” he continued.

Trends in this year’s award set also show the premium sports car class are seeing particularly high retention rates.

The No. 1 vehicle, the Porsche Boxter, retained 68 percent of its original MSRP, followed by the Porsche Cayman and Audi R8, which both saw retention rates of over 60 percent.

CBB also introduced a new category to its awards, this year: the Compact Commercial Van segment.

For the inaugural awards, the Ford Transit Connect came in the first place spot, retaining 60 percent of its original 2011 MSRP.

“The reason behind is that the segment has been so small in the past, really it was only the Grand Caravan Cargo that existed in the market. Then the Transit Connect came out. Now, we have got the MV200, and the City Express, along with the ProMaster City,” Bailey explained.  “So there are a whole bunch of entries that are coming. So we thought rather than sitting on the sidelines and waiting for them to come to market, we would get ahead of that trend a little bit and start recognizing that segment, as well.”

See below for the complete Canadian Black Book 2015 “Best Retained Value” award listings:

Model 1st 2nd 3rd
Sub-compact Car Honda Fit Kia Soul Scion xD
Compact Car Toyota Prius Subaru Impreza Acura CSX
Mid-size Car Subaru Outback Kia Optima Honda Accord
Full-size Car Toyota Avalon Dodge Charger Chrysler 300
Entry Luxury Car LexusCT200h Volvo XC70 Lexus IS Series
Luxury Car Audi A5 Hyundai Equus Lexus GS Series
Premium Luxry Car Porsche Panamera Lexus LS Series Mercedes-Benz CLS Class
Premium Sports Car Porsche Boxster Porsche Cayman Audi R8
Sports Car Dodge Challenger Volkswagen GTI Audi TT
Small Pick-up Toyota Tacoma Honda Ridgeline Ford Ranger
Full-size Pick-up Toyota Tundra Chevrolet Silverado HD
 
Chevrolet Avalanche
 
Minivan Honda Odyssey Toyota Sienna Nissan Quest
Full-size Van Mercedes-Benz Sprinter GMC Savana Chevrolet Express
Compact Commecial Van (New) Ford Transit Connect Dodge Caravan Cargo  
Compact SUV Jeep Wrangler

Honda CR-V (tie) Subaru Forster (tie)

 
Mid-size SUV Toyota 4Runner Toyota FJ Cruiser Toyota Highlander
Full-size SUV Toyota Sequoia Dodge Durango Nissan Armada
Compact Luxury SUV Audi Q5 Acura RDX Mercedes-Benz GLK-Class
Mid-Size Luxury SUV Porsche Cayenne Lexus GX Series Land Rover LR4
Full-size Luxury SUV Mercedes-Benz G-Class Lexus LX Series Land Rover Ranger Rover

 

Ford of Canada Reveals 2014 Auction Quality Award Winners

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As we head forward into a new year, Ford Motor Co. of Canada is taking the time to honor its top-performing auction partners.

The automaker has recently announced the recipients of the 2014 Auction Quality Award and the 2014 Reconditioning Excellence Award.

The Auction Quality program is designed to assess and evaluate the service provided at each Ford sponsored auction facility. The 2014 program includes all ADESA Auctions, and Ford’s newest partner Manheim Canada with both Manheim Toronto and Montreal participating.

Auctions are divided into two sub-groups. Group A includes larger auctions while Group B includes smaller auctions that host Ford sponsored sales.

The Ford Auction Quality Awards are given in recognition of the facilities’ outstanding contribution to auction quality excellence. Performance is measured by evaluating operational processes coupled with measuring satisfaction scores from Ford and dealership personnel to contribute to the auction’s overall score.

“The Auction Quality Program encourages the auctions to provide a high level of service to our customers as it relates to the standards and metrics that Ford of Canada has set out” said Doug Collis, Ford of Canada’s remarketing sales manager.

The 2014 Auction Quality Award winners are:

Group A:  ADESA Winnipeg, with an overall score of 9.00 on a 10-point scale

Group B:  ADESA Quebec City, with a score of 8.81 on a 10-point scale

Ford of Canada recognizes and congratulates the leaders of the winning auctions on a fantastic year.

ADESA Winnipeg is led by Greg Maidment; ADESA Quebec City by Daniel Demers.

The recipients of the 2014 Reconditioning Excellence Awards are the facilities that achieved the highest satisfaction rating in the area of automobile reconditioning from Ford of Canada dealers over the course of 2014. 

The winners of the 2014 Reconditioning Excellence Award are:

Group A:  ADESA Toronto and ADESA Halifax, both with a score of 4.70 out of five

Group B: ADESA Moncton with a score of 4.94

This is the fourth consecutive year ADESA Halifax has been honoured for reconditioning excellence, while ADESA Moncton notched its seventh consecutive award.

Ford Remarketing congratulates ADESA Toronto for their first Reconditioning Excellence Award.

“Ford Sponsored Auction partnerships are important to us, and we thank them for their contribution to our overall success. With this support, Ford of Canada will continue to offer our customers an impressive selection of high quality, pre-owned vehicles,” Collis concluded.  

Land Rover, Subaru Notch Top Honors in ALG’s Residual Value Awards

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The results of ALG’s 7th annual Canadian Residual Value Awards were announced today, with Land Rover and Subaru coming out on top.

Land Rover and Subaru, known for its loyal customer base, took home the awards for overall Premium Brand and Mainstream Brand, respectively.

When it comes to segment awards, Toyota and Lexus reigned supreme, coming away with a total of 10 segment awards.

This year’s awards were given to 2015 models on sale that have shown strong price retention in their segments. The awards will be on display this week at the Toronto Auto Show.

“Residual value is important for automakers and consumers because it’s a complete indicator of the vehicle’s future value,” said Larry Dominique, president of ALG. “Since 1981 in Canada, ALG has annually scrutinized reams of data pertaining to vehicle quality, durability and brand desirability to produce the most thorough, accurate indicator of vehicle value in the industry.”

This was the first year Land Rover took home an overall win in the premium market. ALG asserted the recognition was due in part to “consistently delivering a steam of hot, new vehicles that consumers desire.”

Dominique said, "Land Rover's brand stands for unparalleled capability paired with ultimate luxury. Some Land Rover models are in such high demand that they’re selling above MSRP — a remarkable achievement that’s only possible with manufacturer restraint and a tightly controlled supply chain.”

Taking a look at the mainstream brand winner, Subaru returned to the top on the strength of the brand’s commitment to performance, durability and safety, ALG analysts reported.

“Subaru continues to expand its customer base with compelling redesigns like the all-new Legacy and Outback,” said Dominique. “Restrained fleet sales and incentives ensure that sales growth occurs by organic retail demand, which enhances Subaru’s used market brand image.”

Another outstanding performer in the awards listings this year were Toyota and Lexus.

Toyota took home seven segment awards among mainstream brands. This included the Tundra pickup truck's sixth win and the Tacoma’s fifth consecutive RVA award.

On the luxury side, Lexus notched three RVA awards for the Lexus NX, Lexus GX and Lexus LX.

ALG also picked out a few additional highlights that showcase the diversity of the awards this year, including:

  • The Ford Transit and Transit Connect won their inaugural RVAs in the full-size and midsize commercial van segments, respectively.
  • The all-new Nissan Micra’s topped the all-new city car segment;
  • The Hyundai Genesis’ notched the first award for Hyundai Auto Canada in the premium full-size car segment.
  • The redesigned Maserati Quattroporte’s won in the premium executive car segment.
  • The Range Rover Sport took home the honors in the premium midsize utility (2 Row) segment.

“It is great to see such a diverse mix of brands winning this year,” Dominique noted. “It demonstrates the industry continues to improve residual values, benefitting consumers and automakers alike.”

ALG’s Canadian Residual Value Awards recognize vehicles in 27 segments that are forecast to retain the highest percentage of their MSRP after a three-year period for premium brands and a four-year period for mainstream brands.

Below is the full list of 2015 ALG RVA winners:

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