Additional products sold to buyers during the financing process along with their terms and conditions continue to create issues for servicemembers, according to the newest report from the Consumer Financial Protection Bureau. The agency’s Office of Servicemember Affairs (OSA) monitors and analyzes complaints from servicemembers, veterans and military families. The regulator released its annual report […] [Read More]

Now that the government shutdown has been halted until at least Feb. 15, the Internal Revenue Service announced on Monday that it successfully opened the 2019 tax-filing season as the agency started accepting and processing federal tax returns for tax year 2018. Despite the major tax law changes made by the Tax Cuts and Jobs […] [Read More]

A financial services organization already with a long-standing relationship with NIADA recently expanded the partnership. Home Loan Investment Bank, whose auto finance division offers a Preferred Dealer Referral Program to independent dealers throughout the country, has joined with the National Independent Automobile Dealers Association as its newest Bronze-level National Corporate Partner. “Home Loan works with […] [Read More]

Honda and car-sharing network, Zipcar, say that they are continuing to expand and test new mobility programs to help consumers get around easier. The two companies announced an expansion of their mobility partnership on Monday, with a goal to achieve what they see as increased access to car sharing in California and Ohio. The expansion […] [Read More]

In the third of six panel discussions recorded at Used Car Week 2018, Nick Zulovich talks with top analysts from J.D. Power, Black Book, ALG and Kelley Blue Book about the off-lease impact on used-car values, residual value forecasting and more. The full discussion can be found below. And stay tuned for more podcasts recorded live during […] [Read More]

As the wholesale price experts from KAR Auction Services and J.D. Power Valuation Services saw December metrics move in similar different directions to close 2018, they also agree that prices are likely to dip somewhat as this year continues. According to ADESA Analytical Services’ monthly analysis of wholesale used-vehicle prices by vehicle model class, prices […] [Read More]

With the vehicle-financing process in constant evolution, the demand for dealerships and finance companies to handle consumer concerns is growing, too. A new commissioned study conducted by Jabian Consulting on behalf of Equifax confirmed that dealers and finance companies alike believe more consumer education, access to data and faster processes will help enhance the vehicle-buying […] [Read More]

The finance industry is responding to the need for consumer protection for owners of vehicles fueled by battery power. AmTrust Financial Services, a leading specialty commercial property and casualty insurer, together with Endurance Dealer Services, a provider of extended vehicle protection, recently announced APEX EV, a vehicle service contract (VSC) exclusively for electric vehicles that […] [Read More]

Darwin Automotive wants finance office products to be as easy for used-vehicle buyers to purchase as their favorite items on Amazon. The F&I software provider recently announced the release of “Buy it Now” functionality as an addition to its Darwin Online digital retailing application, creating what the company believes is a “true Amazon-like” checkout experience […] [Read More]

National Auto Care (NAC) grew its board of directors to five by adding another member. The provider of F&I products nationwide recently announced the appointment of Michael Boyle to its board of directors. Boyle is the fifth member to join NAC’s board of directors, which already includes NAC chief executive officer Tony Wanderon, Trevor Rich […] [Read More]