Before a state or federal regulator knocks on your door or delivers a message to your inbox, Ignite Consulting Partners wants your shop to be prepared. The firm, which advises finance companies, dealers and other lenders on compliance, cybersecurity, process improvement and how to leverage technology to drive efficiency and performance, is hosting an intense, […] [Read More]

The Canadian auto industry, be it retail, remarketing or finance, is full of young men and women who have achieved massive success at an early age. And for the fifth consecutive year, Auto Remarketing Canada is excited to honor many of those individuals in “Remarketing’s Under 40.” Thank you to all who submitted nominations. While […] [Read More]

Our series of episodes originating from the Vehicle Finance Conference hosted by the American Financial Services Association continues with a conversation including Craig Stokum, who is director of sales in automotive for ID Analytics. Nick asked ID Analytics about alternative data and how it can be leveraged by auto finance companies to enhance underwriting, especially […] [Read More]

CarMax is about to go on a hiring spree in Georgia. For its new customer experience center opening in Peachtree Corners this summer, the used-car retailer plans to hire customer experience consultants, assistants and managers to work at the location and will also hire for approximately 200 customer service positions over the next 12 months […] [Read More]

It was the last quarterly earnings call in which Mike Jackson will be the sitting chief executive of AutoNation, but not one without the usual candid, opinionated and ultimately insightful commentary from the longtime CEO. During the Q&A portion of the February call, an analyst encouraged Jackson to remain a “vocal” presence in the car […] [Read More]

HyreCar has launched a new application that it says will allow drivers to more easily verify their identity when digitally applying to rent a car through HyreCar’s new mobile interface.   HyreCar, which describes itself as "the carsharing marketplace for ridesharing," has launched the HyreCar mobile application for Apple iOS and Android devices to streamline […] [Read More]

Dealerships are likely to see quite a wave of customers coming back to their showrooms this year since leased vehicles they delivered three years ago are set to mature. Along with handling that influx of traffic, store staff also might have another challenge — explaining to the happy lease customer that putting them into another […] [Read More]

More than 80 percent of used-car shoppers who are familiar with CARFAX Canada believe that the brand helps build confidence in their vehicle choice, according to a 2018 CARFAX Canada brand awareness survey. With that in mind, the company is now using the CARFAX Canada brand to help dealers attract customers. The company recently launched its […] [Read More]

SaleSleeve is a sales document holder that the company says is designed to provide high visibility when displaying sales documents on the inside or outside of a vehicle. Wheels Automotive Dealer Supplies has added SaleSleeve’s patented products to its newest online catalog, which will be available in early April. SaleSleeve’s IPX7 waterproof rating helps further protect sales […] [Read More]

Make it three consecutive months of sequential declines for the Black Book Used Vehicle Retention Index. On Tuesday, Black Book released its February index, noting that the reading came in at 114.5. That figure represented a 0.8-percent dip from January when it was 115.4. Editors added the index also has fallen 1.0 percent over the […] [Read More]