It has been a busy year on the expansion front for OpenRoad Auto Group, an 18-store group covering 15 franchises in British Columbia. After opening Jaguar Land Rover Langley in December, OpenRoad and Jaguar Land Rover Canada held a grand opening for the all-new dealership in March. In June, OpenRoad and Audi Canada held a […] [Read More]

Many of us may approach turning 50 with mixed feelings, but for Pfaff Automotive Partners, crossing the half-century mark a couple of years back was a truly exciting milestone. As Pfaff Automotive settles into its second 50 years, president and chief operating officer Christopher Pfaff offered his thoughts on a changing industry, challenges in the […] [Read More]

Certainly automakers and dealerships want buyers to pay a premium retail price for a certified pre-owned vehicle stemming from the reconditioning and other costs associated with the unit. But are consumers ready to pony up the extra cash or willing to finance that additional cost? The latest survey from NADA Used Car Guide gave OEMs […] [Read More]

How finance companies and buy-here, pay-here dealerships execute one of their most important functions — collections — now potentially has six additional layers of compliance requirements stemming from the regulatory proposal rolled out by the Consumer Financial Protection Bureau on Thursday. The CFPB explained its proposals under consideration would overhaul the debt collection market by […] [Read More]

Asbury Automotive Group is being affected by stop-sales related to the ongoing Takata airbag recall to the point that some company stores are running out of available space to park them. The company on Tuesday reported a 4 percent dip in used vehicle retail revenue during the second quarter, with unit sales down 5 percent on […] [Read More]

While it’s not exactly the case where crickets are chirping in the lanes, Black Book representatives from several parts of the country noticed soft activity at the auction. Along with recapping the year-over-year differences in full-size pickup prices, this week’s Black Book Market Insights report revealed what dealers are experiencing when making their trips to […] [Read More]

In an effort to help edgy parents who walk into your showroom or submit an inquiry through your store website, U.S. News & World Report released a list of six vehicles the publication classified as the 2016 Best Cars for Teens. These models have advanced safety features, new technologies for novice drivers, top crash test […] [Read More]

Customers using LeaseBusters and its FinanceBusters division to get out of or into a lease now have access to CARPROOF’s vehicle history reports. The newly announced agreement between the companies aims to facilitate  transparency in the lease takeover process. To that end, CARPROOF VHRs will now be available on LeaseBusters and FinanceBusters listings. New clients will […] [Read More]

The Justice Department filed a lawsuit this week in the Eastern District of Michigan to recover damages from the COPOCO Community Credit Union, alleging that the institution violated the Servicemembers Civil Relief Act (SCRA) by repossessing protected servicemembers’ vehicles without obtaining the necessary court orders. The SCRA protects the rights of servicemembers on active duty […] [Read More]

An interactive tool that can allow clerks to hone the skills they need to deliver a virtual version of the tradition auto auction experience to online dealers is the newest addition to the National Auto Auction Association’s Education and Training Library. The tool is designed to establish performance criteria to create consistency, reduce block errors and incite participation. One […] [Read More]