AUL Corp. has worked with dealers and agents to sell extended service warranties to their vehicle buyers for the past 25 years. On Tuesday, AUL chief executive officer Luis Nieves rolled out a pair of products that are being targeted directly at consumers in most every state. The two products are Trustmark Warranty and Seller’s […] [Read More]

Sixty to 70 percent. That’s the varying statistic of visitors on the Canadian Black Book website that say, during its evaluation process, they’re interested in purchasing a vehicle in the next month. That’s according to the Brad Rome, CBB’s president, while discussing his company’s motivations with Auto Remarketing Canada behind its June 29 launch into […] [Read More]

When planning transport of pre-owned vehicles, a little planning can go a long way in saving you time and money. Just knowing about how various parts of the supply chain operate can give you the insights to help optimize vehicle transport. The dispatchers and customer service reps at vehicle transport companies can be a wealth […] [Read More]

Four industry associations all raised various concerns on Tuesday about the consent order released by the Consumer Financial Protection Bureau and Department of Justice involving American Honda Finance Corp. To recap, along with paying $24 million in restitution, Honda’s captive is being instructed to restrict dealer markup to 125 basis points or lower, depending on […] [Read More]

Earlier this month, Larry H. Miller Dealerships announced a platform to sell car parts online directly to consumers. This type of play is something IDDS Group chief executive Max Zanan calls “a great move” that more dealers should follow. Selling parts online allows a dealer to broaden the reach for this part of their business […] [Read More]

Following the recent recall news surrounding the various incidents related to Takata airbag inflator ruptures, it appears as though the National Highway Traffic Safety Administration is playing it extra careful with its recent investigation into another set of incidents involving airbag inflators from a different manufacturer. NHTSA opened an investigation on Monday involving two separate […] [Read More]

The Consumer Financial Protection Bureau and Department of Justice just took a big bite out of the F&I income Honda dealerships can generate through the financing of vehicle installment contracts by their captive. CFPB and DOJ officials said on Tuesday that they resolved an action with American Honda Finance Corp. they believe will put new […] [Read More]

Though during the first week of the month, the tides turned as trucks experienced larger auction price declines than cars, business was back to a “summer normal” last week. According to the latest Black Book Market Insights report, trucks remained ahead of the game in the lanes last week as most car values declined. “After an […] [Read More]

What law enforcement considers to be deceptive advertising associated in part with vehicle financing is continuing to hit New York dealerships in the pocketbook. New York attorney general Eric Schneiderman announced two separate settlements on Tuesday involving 23 franchised dealerships and financial penalties surpassing $340,000. The larger of the two agreements is requiring 22 dealerships […] [Read More]

ACA International, the association of credit and collection professionals, filed a lawsuit on Monday in the United States Court of Appeals for the D.C. Circuit seeking judicial review of the Federal Communications Commission’s declaratory ruling and order adopted June 18 on the Telephone Consumer Protection Act. The official ruling was released last Friday. The FCC’s […] [Read More]