The Consumer Financial Protection Bureau recently released its semiannual report to Congress and contained within the nearly 200-page document are the top six debt-collection complaints the regulator received. Here is the percentage breakdown of those six grievance categories consumers reported to the bureau between April 1 and Sept. 30. CFPB officials indicated they received approximately 86,900 debt-collection […] [Read More]

In an effort to decipher which auto research sites are favorites among the female population, Women-Drivers.com utilized a survey technique to rank the top sites. And it seems dealers are doing something right when it comes to their online presence, because dealership websites remain the No. 1 online research option for women, with 41.27 percent […] [Read More]

RBC Automotive Finance has picked two new executives to head up national accounts and sales. RBC management told Auto Remarketing Canada the company has chosen Dale Jeffery to lead national accounts, and Wendy Carroll has been appointed to national head of sales. The moves were effective Nov. 1. Jeffery will be responsible for leading the […] [Read More]

This week, Asbury Automotive Group acquired Sandy Springs Ford, a franchised dealership that generates approximately $110 million in revenues annually. Asbury rebranded the dealership as Nalley Ford Sandy Springs, bringing the number of group stores in Georgia to 16. The newly acquired store is located at 7555 Roswell Rd in Sandy Springs, a northern suburb […] [Read More]

Even as recently as a year or two ago, being able to transport a car to a customer in seven to 10 days was an ideal target. These days, however, that goal is more likely to fall in the three- to five-day range, depending on the distance the car is traveling, says Ready Auto Transport’s […] [Read More]

Two northeastern Manheim locations have been going to work to give back to charitable organizations during this holiday season. Manheim New York, located in Newburgh, N.Y., ran a food drive in November to support its local St. Francis of Assisi Food Pantry. The auction matched the donation of food collected by its employees and its customers. […] [Read More]

It was announced by company president Ben Lange on Monday that America’s Auto Auction has acquired Harrisburg Auto Auction, a move that brings its auction count up to 11. “We are extremely pleased to welcome Harrisburg Auto Auction and its team led by industry veteran Lynn Weaver, to the America’s family of auto auctions,” Lange […] [Read More]

Winter is only a few weeks away, but if last week’s price movement is any indicator, it feels a bit more like spring in the auction lanes. Prices at auction last week showed the lowest depreciation rates in months, illustrating price movement seen more often closer to tax season. Black Book editorial director Ricky Beggs […] [Read More]

The Holman Automotive Group, along with its subsidiary ARI, announced that they have raised nearly $10,000 via donations and participation in various charitable fundraising walks during October and November. An approximated 200 employees of both Holman and ARI, along with family and friends, walked more than 700 miles in support of the variety of causes. […] [Read More]

Import automakers enjoyed solid months in the certified pre-owned market, as European brands increased their CPO sales by more than 16 percent in November while Asian brand sales climbed nearly 2 percent and pushed their year-to-date sum above 1 million, according to Autodata Corp. European certified sales came in at 34,931 units for the month […] [Read More]