Once again last month, Ford was the most talked about brand throughout social media, widening its lead in overall online discussions even further. According to the November Social Buzz Report from Phoenix Marketing International’s Automotive Practice, Ford was talked about 1.3 million times on the Web this past month. In second place was Chevrolet, which […] [Read More]

Contact At Once has acquired the Direct Chat business of Outsell, and the companies also announced an agreement Wednesday in which they will integrate Contact at Once’s live chat software with Outsell’s Digital Engagement Platform for mutual customers. Outsell decided to “spin off” its Direct Chat unit in order to be able to put more […] [Read More]

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I had an “uh-huh!”-type moment while reading the New York Times opinion pages this weekend. As the parent of a teenage son, the “Can’t We Do Better” column from Thomas Friedman discussing the progress of American teens in schools caught my attention. In the column, Friedman suggests today’s kids will “need to be constantly improving […] [Read More]

As Asbury Automotive Group senior vice president and chief financial officer Scott Krenz readies for retirement from the position of CFO on Dec. 31, the company this week announced his successor. Named to the role of CFO effective Jan. 1 is current vice president of finance Keith Style. “We thank Scott for his valuable service […] [Read More]

Fleet services provider ARI announced two new executive appointments this week. Rick Tousaw has been promoted to senior vice president and general manager of ARI Canada. And Craig Balfour has been promoted to vice president of sales for ARI Canada. Commenting on the new appointments, executive vice president of global operations Chris Conroy said, “We’re […] [Read More]

Mercedes-Benz Canada revealed this week its 2014 Star Dealers list. These awards honor the top 10 authorized Mercedes-Benz dealers in Canada, “reinforcing the critical role that each dealership plays in the overall success of the Mercedes-Benz, AMG, smart and Sprinter brands in Canada,” the company explained. The Star dealers are selected from the company's nationwide […] [Read More]

Thanks to a new agreement announced on Wednesday between the companies, dealers and manufacturers will be able to include Carfax Vehicle History Reports with their used cars listed on Edmunds.com. An advantage for Carfax-using dealers is that when they are able to offer free reports as part of their used-car listings early next year, it […] [Read More]

Based on projections for used-car supply provided to Auto Remarketing by NADA Used Car Guide, there will likely be an 18-percent rise next year in the number of off-lease units within the pool of used vehicles up to 8 years in age. In its used supply forecast, broken up by registration type, NADA is predicting […] [Read More]

Insurance Auto Auctions announced Tuesday enhancements to its IAA Auction Center that the company says gives buyers more power to finance vehicles online. The enhancements allow for buyers to search inventory, purchase vehicles and manage their accounts at any time, the company explained. Now, licensed IAA buyers will also have the ability to access Automotive […] [Read More]