Although three-quarters of shoppers say they use a laptop or desktop as their primary research device, consumers are still taking to their tablets and smartphones to complete auto shopping tasks. And it’s important to know how their usage differs from device to device. Jumpstart Automotive Group shed some light on these topics in a recent […] [Read More]

Salespeople are hardest to retain, women and Generation Y workers are on the rise, and F&I managers tend to have the highest income growth — these are just a few of the results of a new report aimed at helping dealers meet the challenges of recruiting and retaining top talent.   The National Automobile Dealers […] [Read More]

In an upcoming webinar from Carfax, experts will touch on how local SEO can be used to help boost your dealership’s search rankings. At the next installment of the Carfax “PowerUp” series Greg Gifford, director of search and social at AutoRevo, will discuss the importance of local SEO. During the free webinar — scheduled for […] [Read More]

Thanks to a $400,000 grant from the GM Foundation, the Detroit Symphony Orchestra is headed south for the winter. The orchestra, led by Music Director Leonard Slatkin, will perform with Grammy Award-winning violinist Hilary Hahn and Van Cliburn International Piano Competition Gold Medalist Olga Kern during a tour of Southern Florida that will take place […] [Read More]

Thanks to a new licensing agreement, fleet management firm LeasePlan Corporation N.V., announced that it will expand its North American service offering to include Canada in January 2014.  LeasePlan and Canadian fleet management company Foss National Leasing Ltd. have entered into a licensing agreement whereby FNL will operate its newly-formed subsidiary, LeasePlan Canada, company officials […] [Read More]

In an effort to connect with clients, CarProof Vehicle History Reports held its first Client Advisory Board meeting earlier this month. Held in Blue Mountain, Ontario, the company invited 40 of its top dealer, auction and corporate customers to attend the meeting. “Our loyal partners provided us with valuable insight that we intend to put […] [Read More]

ANAHEIM, Calif. — Consumer finance lender CashCall recently began to originate and service auto loans. Officials indicated the newly formed CashCall Auto Loan Division will deliver specialized solutions to dealers for consumers across varying credit levels. On Oct. 28, CashCall started accepting auto loan applications from franchise and independent dealerships in California. Plans for a […] [Read More]

PHOENIX — On-demand payment processor BillingTree recently announced the availability of Compliance Suite. BillingTree Compliance Suite can help companies to ensure compliance with laws, regulations and guidelines related to accepting payments from consumers. Officials believe Compliance Suite can bring it all together by providing key resources and automated tools for defining, implementing, assessing, refining and […] [Read More]

WASHINGTON, D.C. — Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on a wide array of issues, including: —The accuracy of information used by debt collectors —How […] [Read More]

Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on a wide array of issues, including: —The accuracy of information used by debt collectors —How to ensure consumers […] [Read More]