This Month's Focus

Artificial Intelligence

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EY study shows Canadians still cautious about AI but using it more for everyday activities This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
SPONSORED EPISODE: Know your Buyer & Grow your Lot In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here

Retail

Dealer news: Napleton sets another record for internet lead response; Walls family sells Md. store

The best dealership group when it comes to responding to internet leads keeps getting better. For the fifth consecutive year, Napleton Automotive Group ranked No. 1 in Pied Piper’s PSI Internet Lead Effectiveness Auto Dealer Group Study, and for the ... [Read More]

ChatGPT app represents the latest step in CarMax’s ongoing AI evolution

Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... [Read More]

Wholesale

Auction sales continue to peak, with commercial consignment dominant

In March, auction sales reached their strongest point since July 2020. Last month was even stronger. According to AuctionNet data from the National Auto Auction Association, wholesale auction sales climbed 2% month-over-month in April, following March’s near-six-year high. Led by ... [Read More]

IAA adds Click-Ins’ automated damage detection to its Inspection Services for insurance clients

IAA’s connection with its newest partner really clicked. The global digital marketplace has joined with Click-Ins, a provider of artificial intelligence vehicle damage detection in an integration that embeds Click-Ins’ automated damage detection technology into IAA’s Inspection Services platform for ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Technology

Carfluent’s new AI tool helps dealerships beat aggregators in searches

A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... [Read More]

Inside the ‘architectural mismatch’ between AI capabilities & dealer needs

A new survey report from Lotlinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... [Read More]

Analysis

Look out behind you: Carfax data shows backup camera recalls on the rise

Hall of Fame pitcher Satchel Paige once advised us, “Don’t look back. Something might be gaining on you.” That said, when looking back is necessary, such as when you’re backing up in your car, a rear-facing camera can be very ... [Read More]

Even with supply up 14%, used EVs sell 27% faster in Q1

Something seemingly odd happened in the used electric vehicle market during the first quarter. Used EV supply was up more than 14% year-over-year, but the turn time on these cars was 18 days faster than it was in Q1 2025, ... [Read More]

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