You have probably heard this one before, but it bears repeating: there’s going to be a ton of lease returns this year. And you can likely expect to see record certified pre-owned sales again. But the interesting dynamic to watch in 2016 may be how these two trends mesh and the decisions shoppers will have […] [Read More]

Subaru and Ford are on top of two loyalty rankings released by Experian Automotive on Tuesday, while the ranking of individual model loyalty was dominated by luxury vehicles. According to Experian’s analysis of roughly 6.8 million household repurchases that put pen to paper between October 2014 and September 2015, Subaru and Ford ranked highest, first […] [Read More]

During the last week of December, auction prices were on the way down, but activity in the lanes held up well amidst the holidays. According to the latest Black Book Market Insights report, although all segments depreciated as 2015 came to a close, Black Book editors said auction personnel noticed overall prices stayed relatively strong […] [Read More]

One of the most recent case studies shared by Automotive Personnel founder and chief executive officer Don Jasensky focused on what finance companies can do when they have an underperforming collections manager. Along with delving into five considerations before replacing this individual, Jasensky set the stage for a scenario that might not be too unfamiliar […] [Read More]

If operators have been putting off their plans to participate in a BHPH Boot Camp hosted by the National Alliance of Buy-Here, Pay-Here Dealers, they might miss their opportunity completely. In a message to BHPH Report, NABD indicated its upcoming Boot Camp will be the final one the organization conducts. Limited space for operators still […] [Read More]

Kelley Blue Book TV fans that also happen to own a variant of a Roku streaming device can now enjoy both, as KBB announced at the end of December that its streaming channel is now available on Roku. KBB’s free streaming service provides video content from the editors at KBB.com and allows consumers to gain […] [Read More]

Three automotive technology providers — AutoPoint, DMEautomotive and TitleTec — announced Monday that they have collectively integrated to create a single technology and marketing platform. Branded as AutoPoint, the new comprehensive solution aims to drive revenue and increase retention rates for automotive businesses across the entire vehicle lifecycle. Applicable for vehicle manufacturers, new-car franchises, aftermarket […] [Read More]

The ongoing fallout from emission problems associated with certain Volkswagen diesel models sparked the Justice Department to file a federal complaint on Monday. In part because officials insisted, “recall discussions with the company have not produced an acceptable way forward,” the Department of Justice, on behalf of the Environmental Protection Agency, filed a civil complaint […] [Read More]

Though used-vehicle supply growth is expected to lead to a softening of residual values in the coming years, pre-owned prices were still on the way up as 2015 came to a close. According to the latest RVI Risk Outlook newsletter, used-vehicle prices, after being adjusted for MSRP, showed an increase of 1.9 percent in November […] [Read More]

When it comes to selling wholesale vehicles online, there are a few important factors to bear in mind. Among those keys are pricing and marketing the cars correctly. But what else helps to move those cars online? In this video interview from Used Car Week, we asked Steve Kapusta, the vice president of dealership online […] [Read More]