Incentives were on the way up earlier this spring, and analysts predicted the trend would continue, with manufacturers and dealers working to move old inventory. It seems they were right, as Cars.com chief analyst Jesse Toprak shared this week plentiful May incentives are making for a buyer’s market this late spring. This continues a trend […] [Read More]

After launching in Atlanta last year, online auto retailer Carvana is going to the Music City for its next location. The company is opening a distribution center in Nashville, Tenn., its first one outside of Atlanta, kick-starting what Carvana called a “series of market expansions.” “We have experienced strong demand for online car sales stemming […] [Read More]

The share of total vehicle sales that used cars commanded in the first quarter marked a four-quarter high, according to Edmunds.com. The company said in its latest Used Market Quarterly Report that used market share came in at 71.0 percent in Q1. While this trailed the year-ago share of 72.6 percent, it beat the fourth-quarter […] [Read More]

How to convert 3 percent to 5 percent of service-drive customers into sales is the topic of a 30-minute webinar to be presented by NADA University Online on Wednesday. Complimentary for NADA members, Turn Service Customers into Sales will be held at 1 p.m. EST, with presenter William Hamlin of TEGA Technologies LLC. Hamlin will […] [Read More]

A name well known across the country already announced plans to open additional AutoMatch USA Supercenters in Salt Lake City and Fort Meyers, Fla.,this summer. Entrepreneur Marcus Lemonis — chairman and chief executive of Camping World and Good Sam as well as star of CNBC’s “The Profit” — first showcased the pre-owned store brand in […] [Read More]

General Motors announced four separate recalls in the U.S. on Tuesday that include a combined total of roughly 2.42 million units. Most of the recalled models are comprised in the two significantly larger of the four actions. The complete list of the actions is below, as listed in the GM statement: 1,339,355 Buick Enclave, Chevrolet […] [Read More]

Kelley Blue Book announced this morning that it is launching range-based pricing for used-car values. This follows the range-based pricing for new-car values that KBB introduced in October. “As a result of in-depth consumer and dealer research, Kelley Blue Book’s new range-based used-car pricing is expected to alleviate some of the friction from the shopping […] [Read More]

It’s not yet a compliance mandate issued by a state or federal regulator, but EZWay Auto Sales doesn’t immediately release the payoff amount left on a contract when a customer chooses to trade and make a purchase at another store. Instead of what’s typically been done, the buy-here, pay-here operation with four locations in western […] [Read More]

Maintaining the collection of regular payments is one of the most important segments of the buy-here, pay-here business. Officials from PassTime and Hudson Cook want BHPH operators to consider two questions when they're evaluating technology to enhance their collection efforts. —Are you using a payment assurance or GPS device? —Do you understand the state and […] [Read More]

The National Alliance of Buy-Here, Pay-Here Dealers and AutoTrader.com teamed up to conduct a groundbreaking study to define the consumer profile of the average BHPH customer and to understand the unique shopping needs of this customer segment. The two-part study included qualitative focus groups conducted in Los Angeles and Dallas and a national quantitative online […] [Read More]