TruDecision CEO Daniel Parry elaborated about the current state of the auto finance market in conjunction with an exciting development for his company that was one of the first Emerging 8 honorees in 2019. On Tuesday, TruDecision announced that it’s expanding its partnership with CIG Financial, an AutoNation company that will be rebranded as AutoNation […] [Read More]

Last week, Solutions by Text, a provider of enterprise text messaging solutions focused on consumer financial services, announced an integration with LiveVox, a leading cloud-based provider of customer service and digital engagement tools. According to a news release, Solutions by Text (SBT) will join the LiveVox Partner Ecosystem, a network of technology and solution providers […] [Read More]

The Presidio Group, known as an investment banking and dealership mergers and acquisition advisory firm, has seen a distinct uptick in its automotive retail services division that helps match dealership retail services companies with strategic capital to help the companies grow. Presidio managing director Keith Style, during an interview about the company’s dealership M&A market […] [Read More]

TrueCar’s Automotive Shopper Trends Report (ASTR) — what the company said is a comprehensive look into auto shopper actions and expectations — highlighted the Top 10 most important features in-market shoppers now want. Combining nationwide survey results with data from TrueCar’s platform, the ASTR uncovers insights from the past six months on automotive trends for […] [Read More]

The phone not ringing at your dealership likely is not a good sign for either your retail department or service drive. But having the phone ringing so much that your staff can’t keep up can be a challenge, too, so a quartet of service providers formed a pair of partnerships to help. First, WeGotYourCalls, a […] [Read More]

JM&A Group president Dan Chait recently announced a pair of executive leadership changes. According to a news release distributed this week, the F&I subsidiary of JM Family Enterprises promoted Scott Gunnell to senior vice president and chief operating officer, while the company also said Mike Casey will serve as senior advisor and retire at the […] [Read More]

This week, APCO Holdings announced the addition of three new hires to its executive team. Coming aboard the provider and administrator of automotive F&I products and home to the EasyCare and GWC Warranty brands are Dell Birch, Heather Sachs and Ben Winter. Birch is APCO Holdings’ new vice president of operations and technology. Birch brings […] [Read More]

Automotive Finance Corp. is celebrating its 35th anniversary this year by encouraging its branches to complete 35 acts of kindness before the end of 2022. AFC president Jim Money and chief operating officer Will Mitchell join the show to talk about how the AFC team is getting involved in these acts of kindness, how the business […] [Read More]

Repo volume is climbing, but don’t expect it to get to pre-pandemic levels any time soon. After two years of declines, the amount of repossessed vehicle volume flowing into wholesale channels is expected to tick up to 1.2 million in 2022 and remain at that level in 2023 before … [Read More]

In another installment of its Tip of the Week, Ignite Consulting Partners reviewed what the Federal Trade Commission previously has stated about what attributes a qualified individual (QI) should have. These are the individuals at a dealership or finance company who head up matters associated with the revamped Safeguards Rule and other regulations generated by […] [Read More]